Problem Possible causes Solutions, Cannot access | Oricom BT9500

						Appendix		39

	Problem			Possible cause(s)		Solution(s)
	The battery icon		is	1. Bad battery contact.		1. Move the handset slightly.
	The battery icon		is	1. Bad battery contact.		1. Move the handset slightly.
	not scrolling when the			2. Dirty contact.		2. Clean the battery contact with a dry cloth.
	not scrolling when the			3. Battery is fully charged		3. Its fine to leave on the base when fully charged.
	handset is placed on			3. Battery is fully charged		3. Its fine to leave on the base when fully charged.
	handset is placed on
	the base.

	A phonebook entry			The phonebook is full.		Delete any unused entries to free memory.
	cannot be stored.

	Answering machine			1. The answer machine may be turned off.		1. Switch the answering machine on.
	does not record			2. The memory may be full.		2. Delete some messages.
	messages.			3. Answer mode may be set to ANSWER ONLY.		3. Change the mode to ANSWER & REC.

	Cannot access			1. Remote access may be switched off.		1. Switch Remote access on.
	messages remotely.			2. Wrong PIN is entered.		2. Enter the PIN once again.
	Cannot record			1. The memory may be full.		1. Delete messages.
	outgoing message.

	Answering machine			1. The memory may be full.		1. Delete messages.
	stops recording			2. The maximum message length is more than	3
	part way through a			minutes.
	message.

NOTE

If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.

If your still have an issue after reviewing the trouble shooting section please contact Oricom Customer Service on 1300 889 785.

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Oricom BT9500 user manual Problem Possible causes Solutions, Bad battery contact Move the handset slightly, Cannot access

Contents

BT9500 Page Contents Wherever possible, recycle those materials Avoid exposure of this telephone to moisture or liquid Handset range Signal strengthLocation NiMH rechargeable batteries provided Battery low warningBattery performance Purchasing additional handsets Handset Overview Speaker Talk off/ Clear/ BackPress to make or answer a mobile call Microphone Is using the line Bluetooth LEDsIdle, to pair up Bluetooth mobile Base Station Overview Icons Description Handset LCD Display TAM is turned OFF Message counter display Display DescriptionTAM is turned on XX/FF A1/A2 XX/An C1/C2 H1/H2 Glossary of terms Introducing Bluetooth wireless technology Pairing a Bluetooth headset Pairing a Bluetooth enabled mobile phone Turning off the auto connection Auto connectionManual connection Replace a paired device Make a Home call CallsPredial a call Answer a Home call End a Mobile call Answer a Mobile callHandset speakerphone Call from the redial list Mute Volume controlReceive a Home call while on a Mobile call Temporary ringer silencing Last number redial redial list Chain dialingCaller ID history call log Call another handset IntercomHandset back in the telephone base or charger If you have more than two handsets, your screen shows Make a 3-way Conference Call Review the phonebook Store a phonebook entryPhonebook Empty Enter Name Dial a phonebook entry Alphabetical searchEdit an Entry To start an alphabetical search Call log Missed calls indicatorReview the call log Entries appear in reverse chronological order Save a call log entry to the phonebook Dial a call log entryDelete from the call log To delete one entry Delete from redial Dial a redial entry Set date and time Set the time formatSet the date format Press MENU/OK to select the highlighted item Ringer tone To Change SettingsAlert tones Language To manually turn off the new voicemail indicator ECO Plus modeSet the Recall time Clear voicemail indication Press UP/DOWN to scroll to Reset Reset Your PhoneTo stop the paging tone Paging De-register a handset Register a handsetPress UP/DOWN to select Register HS 0000 To turn on or off with the telephone base Turn on or off the answering machineTo turn on or off with a handset Call screening Delete all old messages Record and play memosTo delete all old messages with a handset To play messages with the telephone base Set the answer delay Answer machine settingsOGM settings Set the answer mode To remotely access your answering system Remote accessTurn on/off the message alert Play the outgoing message Previous message FunctionsStop the current message Turn on Troubleshooting Service Problem Possible causes Solutions Bad audio qualityOther electrical appliances Extension leads Bad battery contact Move the handset slightly Problem Possible causes SolutionsCannot access Switch Remote access on Warranty Information Australia Trademarks Locked Bag South Windsor, NSW Phone 1300 889 Fax 02 4574 Customer SupportAustralia Customer Support