Palm 750 manual Reinstalling the desktop software, Resetting your Treo, Performing a soft reset

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C O M M O N Q U E S T I O N S

C H A P T E R

Reinstalling the desktop software

If you have problems synchronizing using ActiveSync® desktop software, you may need to reinstall the software.

BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software. In large organizations, these are usually granted by the system administrator.

1Shut down your computer, and then turn it on again.

2On your computer, click Start > Control Panel > Add or Remove Programs.

3Remove Microsoft ActiveSync if it is on your computer.

4Quit any active applications, including virus scanners and Internet security applications.

5Insert the Windows Mobile Getting Started Disc into your computer’s CD drive and follow the onscreen instructions.

You must install the version of ActiveSync desktop software that came with your Treo 750 on the Windows Mobile Getting Started Disc. Other versions may not work with this Treo 750.

DID YOU KNOW? The Windows Mobile Getting Started Disc installs the software and drivers that let you synchronize with Microsoft Office Outlook®. If you want to synchronize with a different personal information manager (PIM), you must install a third-party solution. Contact the PIM’s vendor to learn if software

is available for your Treo 750.

Resetting your Treo 750

Performing a soft reset

Performing a soft reset is similar to restarting a computer. If your Treo 750 is not responding or you have trouble synchronizing with your computer, a soft reset may help.

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