C O M M O N Q U E S T I O N S

13

Screen

The screen appears blank

1If you’re on a call, when the time period specified in Backlight Settings expires, the screen dims; one minute later, the screen automatically turns off.

Press any key except Power/End to wake up the screen. Pressing Power/ End hangs up the call.

2Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Adjusting the brightness).

3If that doesn’t work, perform a soft reset (see Performing a soft reset).

4If that doesn’t work, connect your Treo 750 to the AC charger (see Charging the battery) and perform a soft reset again.

5If that doesn’t work, perform a hard reset (see Performing a hard reset).

TIP If you are using a third-party application, make sure that the application supports 240x240 screen resolution. Some older applications have screen-size limits.

The screen doesn’t respond accurately to taps or activates wrong features

1Make sure there is no debris trapped under the edges of the screen.

2Press Start and select Settings.

3Select the System tab, and then select Screen .

4On the General tab, select Align Screen.

5Follow the onscreen instructions to align the screen.

6Press OK .

TIP To find carrying cases that protect the screen and other useful accessories, visit

www.palm.com/mytreo750cingular

Network connection

Signal strength is weak

1If you’re standing, move about 10 feet (3 meters) in any direction.

2If you’re in a building, move near a window. Open any metal blinds.

C H A P T E R

S C R E E N 231

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Palm 750 manual Network connection, Screen appears blank, Signal strength is weak