Palm 750 manual A P T E R

C O M M O N Q U E S T I O N S

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9Delete the existing partnership between your Treo 750 and your computer and create a new one by doing the following:

•Disconnect your Treo 750 and your computer from the sync cable.

•Right-click the gray ActiveSync icon

in the taskbar in the lower-right corner of your computer screen, and then select Open Microsoft ActiveSync.

•Click File, and then click Delete Mobile Device. When asked to confirm, click Yes.

•Connect your Treo 750 and your computer to the sync cable.

•When the Synchronization Setup Wizard appears, follow the steps to establish a sync relationship between your Treo 750 and your computer.

10If your organization uses a firewall or a VPN connection, synchronizing with ActiveSync may not work. Go to www.microsoft.com and search for the

following topics to help with specific firewall setup situations:

•ActiveSync USB Connection Troubleshooting Guide

•ActiveSync with Sygate Personal Firewall

•ActiveSync with TrendMicro PC-cillin Internet Security

•ActiveSync with Norton Personal Firewall

•ActiveSync with Zone Alarm Security Suite

•ActiveSync with McAfee Personal Firewall

•ActiveSync with Windows Firewall

11Verify with your computer hardware vendor that your operating system supports your internal USB controller.

Synchronization finishes but info doesn’t appear where it should

•With the included software, your Treo 750 can synchronize with the root folders of Contacts, Calendar, Tasks, and Notes. If you want to synchronize with a global Exchange Address Book, you must copy the addresses to your

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