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C O M M O N Q U E S T I O N S

C H A P T E R

TIP Some third-party applications do not create a backup on your computer when you synchronize. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your Treo 750 after the hard reset. Please contact the developer to find out if your info is backed up during synchronization.

DID YOU KNOW? When you synchronize after a hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name.

A hard reset can tell you whether a problem stems from your Treo 750 or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party applications for suggestions on diagnosing third-party software issues.

1Open the expansion card slot door on the side of your Treo 750.

2If the screen is off, press Power/End

to wake up the screen.

3While pressing and holding Power/End

, use the tip of the stylus to gently press and hold the reset button next to the expansion card slot.

4Continue pressing and holding both buttons until the “Erase all data?” prompt appears.

5Press Up to confirm the hard reset.

6Wait for the progress bar on the Treo logo screen to fill before continuing to use your Treo 750.

7(Optional) Synchronize to restore your previously synchronized info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings.

Replacing the battery

Your Treo 750 comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Palm Treo 750 models. Do not use a battery from any earlier model of Treo 750.

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Palm 750 manual Replacing the battery