Palm 750 manual Exchange ActiveSync wireless synchronization, Again later

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C O M M O N Q U E S T I O N S

C H A P T E R

An alert tells me that ActiveSync encountered a problem with [item type] [item name]

An error occurred during the sync of a single item. This error can usually be corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.

My Today screen settings are not restored after a hard reset

Settings such as the background image and plug-in choices are not backed up during synchronization, so they can’t be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Today screen setting and other additional info.

Exchange ActiveSync (wireless synchronization)

This section covers issues with direct wireless synchronization with an Exchange Server. See ActiveSync desktop software for help with synchronizing using ActiveSync desktop software.

TIP If you are synchronizing with an Exchange Server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.

An alert tells me that the server could not be reached

Your Treo 750 had to wait too long to connect to the Exchange Server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange Server name and proxy server settings (see Setting up wireless synchronization), and try

again later.

An alert tells me that my account information could not be detected

When you set up the Exchange Server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronization), or set up your Treo 750 to sync only with a computer, and try to sync again.

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