COMMON QUESTIONS
NETWORK CONNECTION
232
13
CHAPTER
3If you’re in a building, move outdoors or
to a more open area.
4If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5If you’re in a vehicle, move your Treo
750 so that it’s level witha window.
My Treo 750 won’t connect to the mobile
network
1Try the suggestions above for weak
signals.
2Turn off your phone and turn it on again
(see Turning your Palm® Treo™ 750
smart device on/off).
3Perform a soft reset (see Performing a
soft reset).
My phone seems to turn off by itself
If a system error and reset occur, the
phone automatically turns on if it was on
before the reset. However, if your Treo 750
can’t determine if your phone was on
before the reset, it does not automatically
turn on the phone (see Turning your Palm®
Treo ™ 750 smart device on/off).
I can’t tell if data services are available
The following icons appear in the title bar
to indicate whether data services are
available:
TIP
Become familiar with low coverage areas
where you live, commute, work, and play, so
you know when to expect signal strength
issues.
You are in an area that supports
UMTS services.
Your phone is on and a UMTS data
connection is active. You can make
and receive calls and transmit data
simultaneously.
Your phone is connected to a GPRS
(EDGE if available) network, but you
are not actively transmitting data.
You can still make or receive calls.
Your phone is on and a GPRS
(EDGE if available) data connection
is active. Your incoming calls may
not go through when you are
actively transmitting data. If you
make a call, the data transmission
is automatically interrupted, and
you must manually resume the
data connection when you end the
call.