Palm My Treo 750 won’t connect to the mobile network, My phone seems to turn off by itself

13

C O M M O N Q U E S T I O N S

C H A P T E R

3If you’re in a building, move outdoors or to a more open area.

4If you’re outdoors, move away from large buildings, trees, or electrical wires.

5If you’re in a vehicle, move your Treo 750 so that it’s level with a window.

TIP Become familiar with low coverage areas where you live, commute, work, and play, so you know when to expect signal strength issues.

My Treo 750 won’t connect to the mobile network

1Try the suggestions above for weak signals.

2Turn off your phone and turn it on again (see Turning your Palm® Treo™ 750 smart device on/off).

3Perform a soft reset (see Performing a soft reset).

My phone seems to turn off by itself

If a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your Treo 750 can’t determine if your phone was on before the reset, it does not automatically

turn on the phone (see Turning your Palm® Treo™ 750 smart device on/off).

I can’t tell if data services are available

The following icons appear in the title bar to indicate whether data services are available:

You are in an area that supports

UMTS services.

Your phone is on and a UMTS data connection is active. You can make and receive calls and transmit data simultaneously.

Your phone is connected to a GPRS (EDGE if available) network, but you are not actively transmitting data.

You can still make or receive calls.

Your phone is on and a GPRS (EDGE if available) data connection is active. Your incoming calls may not go through when you are actively transmitting data. If you make a call, the data transmission is automatically interrupted, and you must manually resume the data connection when you end the call.

232N E T W O R K C O N N E C T I O N