Palm 750 manual Synchronization starts but doesn’t finish, My video and music files won’t sync

13

C O M M O N Q U E S T I O N S

C H A P T E R

local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).

•Microsoft Office Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.

•If you’re trying to sync offline, be sure to set your Microsoft Office Outlook Calendar, Contacts, Notes, and Tasks to be available offline.

•If you’re still having problems, try the following:

1Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Windows Mobile Getting Started Disc lets you synchronize with Microsoft Office Outlook for Windows. If you use a different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM.

2Open ActiveSync desktop software on your computer, and make sure the necessary synchronization settings are set to synchronize the files.

3Uninstall ActiveSync desktop software, reboot your computer, and then insert the Windows Mobile Getting Started Disc, which came with your Treo 750, and repeat the installation process (see Reinstalling the desktop software).

Synchronization starts but doesn’t finish

Make sure that you installed the desktop software that came with your Treo 750. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).

My video and music files won’t sync

1Make sure you have Windows Media Player 10 installed on your computer.

2Reinstall your synchronization software from the Windows Mobile Getting Started Disc, which came with your Treo 750 (see Reinstalling the desktop software). Media file synchronization fails if you installed the synchronization software before you installed Windows Media Player 10.

238S Y N C H R O N I Z A T I O N