COMMON QUESTIONS
WEB 243
13
CHAPTER
client software must be properly set up.
Follow these steps to check the settings:
1Click Start on your computer, and then
select Settings.
2Select Control Panel.
3Select Internet Options, and then click
the Programs tab.
4Make sure that the email field is set to
the correct email client software.
5Click OK.
6Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
When I sync with my Exchange Server my
info is not downloading to my Treo 750
Check with your system administrator to
obtain the name of the mail server that
offers you wireless access to the corporate
mail system. Ifyou cannot obtain the name
of this server (some companies do not give
it out, because they do not want wireless
access to their servers), you cannot use
Exchange ActiveSync to synchronize with
the Exchange Server. You can also check
the following setting:
1Press Start and select Programs.
2Select ActiveSync .
3Press Menu (right action key)
and select Configure Server.
4Make sure the SSL box is checked.
WebI can’t access a page
First, make sure you have Internet access:
Open Internet Explorer Mobile and try to
view a web page you’ve loaded before. To
ensure that you’re viewing the page
directly from the Internet, press Menu
(right action key) and select Refresh.
After confirming your Internet connection,
try to view the page in question again. If it
comes up blank, press Menu (right
action key) and select Refresh.
If you’re still having trouble, the page may
contain elements that are notsupported by
Internet Explorer Mobile, such as Flash,