Troubleshooting

Info.

Meaning

Action

Page

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

540/541

Communication error occurred while transmitting.

1. Reload the document and send again.

--

 

 

542

 

2. Check with the other party.

 

 

 

543/544

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

550

Telephone line disconnected.

Check with the other party.

--

 

 

 

 

 

 

 

 

552/553

Communication error occurred while receiving.

Check with the other party.

--

 

 

554/555

 

 

 

 

 

 

 

 

 

 

 

580

Sub-address transmission to a unit that has no

Check the remote station.

164

 

 

 

Sub-address function.

 

 

 

 

 

 

 

 

 

 

581

Sub-address Password transmission to a unit that

Check the remote station.

164

8

 

has no Password Sub-address function.

 

 

 

 

 

 

 

 

 

 

 

 

 

601

ADF Door was opened during ADF transmission.

Close the ADF Door.

191

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

602

Platen Cover was opened during ADF

Close the Platen Cover.

191

 

 

 

transmission.

 

 

 

 

 

 

 

 

 

 

623

No document loaded on the ADF.

Reload the document and send again.

--

 

 

 

 

 

 

 

 

630

Redial was not successful due to a busy line or no

Reload the document and send again.

--

 

 

 

response from the called station.

 

 

 

 

 

 

 

 

 

 

631

During dialing, [STOP] was pressed.

Reload the document and send again.

--

 

 

 

 

 

 

 

 

634

Redial was not successful due to a busy line or no

Reload the document and send again.

--

 

 

 

response from the called station.

Note: Canadian Models will not redial when the

 

 

 

 

 

 

 

 

 

 

communication fails due to no response

 

 

 

 

 

from the called station.

 

 

 

 

 

 

 

 

 

638

Power failure occurred during the communication.

Check the power cord and plug.

22

 

 

 

 

 

 

 

 

870

Memory overflow occurred while storing

Transmit or Copy documents without storing into

60

 

 

 

documents into memory for transmission or

memory.

201

 

 

 

copying.

Order additional memory option.

 

 

 

 

 

 

 

 

 

879Memory overflow occurred while receiving documents into memory.

Receiving documents with data that is greater than the memory size.

975DRAM parity error. The document information in memory is lost.

1.

Check recording paper and toner cartridge.

18

2.

Install Optional Memory Card.

20

 

 

202

 

 

 

1.

Unit will print out a Power Failure Report.

183

2.

Resend the lost document.

 

 

 

 

189