Troubleshooting

Info.

Meaning

Action

Page

Code

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set ºPOLLED=ONº.

--

 

 

 

 

404/405

During initial handshake, communication error

Reload the document and send again.

--

 

occurred.

 

 

 

 

 

 

406

Transmission Password does not match.

Check the password or the telephone number

135

 

Receiving Password does not match.

in One-Touch or Abbreviated station.

 

137

 

Received from an unauthorized station in Selective

 

 

 

138

 

Reception mode.

 

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

previous page sent.

 

 

 

 

 

 

408/409

Remote side confirmation of previous page is

Wait a few minutes and send again.

--

 

illegible.

 

 

 

 

 

 

 

 

411

Polling password does not match.

Check the polling password.

89

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

414

Polling password does not match.

Check the polling password.

89

 

 

 

 

415

Polling transmission error.

Check the polling password.

89

 

 

 

 

416/417

Received data has too many errors.

Check with the other party.

--

418/419

 

 

 

 

 

 

 

420

Machine goes to receiving mode, but receives no

1. Remote side misdial.

--

 

command from the transmitting side.

2. Check with the other party.

 

 

 

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

430/434

Communication error occurred while receiving.

Check with the other party.

--

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

456

Unit received a confidential document or was

1. Print out a File List then check the contents.

99

 

requested to be polled of a confidential document

2. Wait until unit finishes printing.

 

 

under any of following conditions.

 

 

 

 

 

1) Memory does not have enough space to receive

 

 

 

the confidential document.

 

 

 

2) Confidential Mailbox file is full.

 

 

 

3) While printing received document.

 

 

 

Unit was requested to relay a document.

 

 

 

 

 

 

492/493

Communication error occurred while receiving.

Check with the other party.

--

494

 

 

 

 

 

 

 

495

Telephone line disconnected.

Check with the other party.

--

 

 

 

 

188