12. Help
60
12Help
12.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 31).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
LA transmission or reception error occurred. Try
again or check with the other party.
43
44
LA line problem occurred. Connect the telephone line
cord to a different jack and try again.
LAn overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 47).
DOCUMENT JAMMED ----- LRemove the jammed document (page 72).
ERROR-NOT YOUR UNIT 53
54
59
70
LA transmission or reception error occurred because
of a problem with the other par ty’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL ----- LThe memory is full of received documents due to a
lack of recording paper, a lack of ink film or a
recording paper jam. Install paper (page 15), install
ink film (page 13) or remove the jammed paper
(page 71).
NO DOCUMENT ----- LThe document was not fed into the unit properly. Re-
insert the document and try again.
OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has run out
of recording paper. Try again.
LThe other party’s fax machine rang too many times.
Send the fax manually (page 31).
LThe other party’s machine is not a fax machine.
Check with the other party.
LThe number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
reception was cancelled.
OK ----- LFax transmission or reception was successful .