12. Help

 

 

 

 

Problem

Cause & Solution

 

 

The unit does not display the

L You need to subscribe to a Caller ID service.

caller’s name and/or

L Other telephone equipment may be interfering with your phone. Disconnect

telephone number.

it and try again.

 

L Other electrical appliances connected to the same outlet may be interfering

 

with the Caller ID information.

 

L Telephone line noise may be affecting the Caller ID information.

 

L The caller requested not to send his/her information (page 25).

 

L If a call is being transferred to you, the caller information will not be

 

displayed.

 

L For Australian users:

 

Your unit is connected to a telephone line with ADSL service. We

 

recommend connecting a filter (contact your ADSL service provider) to the

 

telephone line between the base unit and the telephone line jack.

 

For New Zealand users:

 

Your unit is connected to a telephone line with ADSL (JetStream) service.

 

We recommend that you contact your ADSL service provider to have an

 

ADSL Splitter installed. We do not recommend the use of generic ADSL

 

filters.

 

 

The display exits the Caller ID

L Do not pause for over 1 minute on the cordless handset or 3 minutes on the

List while viewing caller

base unit while viewing.

information.

 

 

 

 

 

12.3.3 Cordless handset

 

 

 

Problem

Cause & Solution

 

 

The cordless handset does

L Make sure that the battery is installed correctly (page 15) and fully charge

not work.

it (page 17).

 

L Clean the charge contacts and charge again (page 17).

 

L Turn the cordless handset power OFF then ON (page 17).

 

L Check that the power cord is connected properly.

 

L The cordless handset has not been registered to the base unit. Register the

 

cordless handset (page 55).

 

 

The cordless handset display

L The cordless handset is not turned ON. Turn the power ON (page 17).

is blank.

 

 

 

The cordless handset will not

L Make sure that the batteries are installed correctly (page 15).

turn ON.

L Fully charge the batteries (page 17).

 

L Clean the charge contacts and charge again (page 17).

 

 

I have changed the cordless

L Change the cordless handset display language (page 54).

handset display language to a

 

language I cannot read.

 

 

 

w is flashing.

L The cordless handset is not registered to the base unit. Register it (page

 

55).

 

L The cordless handset is too far from the base unit. Move closer.

 

L The power cord is not connected. Check the connections.

 

L You are using the cordless handset or base unit in an area with high

 

electrical interference. Place the cordless handset and base unit away from

 

interference sources, such as antenna and mobile phones.

 

 

The cordless handset does

L The ringer volume is turned OFF. Adjust it (page 18).

not ring.

 

 

 

The batteries should be

L Clean the charge contacts and charge again (page 17).

charging but the battery icon

 

does not change.

 

 

 

65

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Panasonic KX-FC225AL Problem Cause & Solution, Caller’s name and/or, Telephone number, For Australian users, Information

KX-FC225AL, KX-FC225NZ specifications

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