12. Help

 

 

 

 

Problem

Cause & Solution

 

 

I cannot send a fax overseas.

L Use the overseas transmission mode (feature #23 on page 47).

 

L Add two pauses at the end of the telephone number or dial manually.

 

 

The other party complains

L If your line has special telephone services such as call waiting, the service

that letters on their received

may have been activated during fax transmission. Connect the unit to a line

document are distorted or not

that does not have these services.

clear.

L Another telephone on the same line is off the hook. Hang up the telephone

 

and try again.

 

L Try copying the document with this unit. If the copied image is clear, there

 

may be something wrong with the other party’s machine.

 

L Adjust the scan contrast using feature #58 (page 50).

 

 

The other party complains

L The scanner glass or rollers are dirty with correction fluid, etc. Clean them

that black lines, white lines or

(page 73). Please do not insert a document before correction fluid has dried

smudges appear on their

completely.

received document.

 

 

 

Documents frequently

L Clean the document feeder rollers, recording paper feeder and rubber flap

misfeed.

(page 73).

 

 

 

 

12.3.5 Fax – receiving

 

 

 

Problem

Cause & Solution

 

 

I cannot receive documents.

L The ink film is empty. Replace the ink film with a new one (page 13).

 

 

I cannot receive documents

L The receiving mode is set to TEL mode.

automatically.

Change the receiving mode:

 

– TAM/FAX mode (page 36) or FAX ONLY mode (page 36).

 

L The time taken to answer the call is too long. Decrease the number of rings

 

(page 44, feature #06 on page 46).

 

L The greeting message is too long. Record a shorter message (page 41).

 

L Make sure that the Distinctive Ring of feature #31 is set properly (page 38).

 

If you do not subscribe to the Distinctive Ring service offered by your local

 

telephone company, this feature should be OFF.

 

 

The display shows

L The receiving mode is set to FAX ONLY mode and the incoming call is not

CONNECTING.....”, but

a fax. Change the receiving mode:

faxes are not received.

– TAM/FAX mode (page 36) or TEL mode (page 34).

A blank sheet is ejected.

L If a blank sheet is ejected after the received document is printed out, the

 

size of the document sent by the other party is as large as, or larger than,

 

the recording paper, and the receiving reduction rate is not programmed

 

correctly. Program the proper rate in feature #36 (page 49).

 

L The other party placed the document in their fax machine facing the wrong

 

way. Check with the other party.

 

 

The printing quality is poor.

Please do not reuse the ink film!

 

Please use genuine Panasonic replacement film. Refer to page 9 for further

 

details.

 

L The thermal head is dirty. Clean it (page 74).

 

L If documents can be copied properly, the unit is working normally. The other

 

party may have sent a faint document or there may be something wrong

 

with the other party’s machine. Ask them to send a clearer copy of the

 

document or to check their fax machine.

 

L Some paper has instructions recommending which side to print on. Try

 

turning the recording paper over.

 

L You may have used paper with cotton and/or fibre content that is over 20%,

 

such as letterhead or resume paper.

 

 

67

Page 67
Image 67
Panasonic KX-FC225AL, KX-FC225NZ manual Fax receiving

KX-FC225AL, KX-FC225NZ specifications

The Panasonic KX-FC225NZ and KX-FC225AL are advanced multifunction fax machines designed to enhance communication and productivity in both home and office environments. These models combine traditional fax features with modern technology, providing users with a versatile and reliable solution for their documentation needs.

One of the main features of the KX-FC225 series is its ability to send and receive faxes quickly and efficiently. With a transmission speed of up to 14.4 kbps, users can send documents in a matter of seconds, which is essential for busy workplaces where time is of the essence. The machines also include a 100-sheet memory capacity, ensuring that incoming faxes are stored even when the paper runs out.

Another notable characteristic is the integrated telephone system. The KX-FC225NZ and KX-FC225AL come with a built-in speakerphone, allowing users to conduct hands-free calls. This feature is particularly useful for multitasking, enabling users to draft documents or prepare for meetings while engaged in a phone conversation. Additionally, these models are equipped with Caller ID functionality, helping users screen calls effectively.

The KX-FC225 series utilizes thermal transfer printing technology, which guarantees high-quality prints that are sharp and smudge-resistant. This technology contributes to the longevity of the printed documents, making them suitable for storage and archiving. Furthermore, the user-friendly interface, featuring an LCD screen and a simple button layout, makes operation straightforward, even for those less familiar with fax machinery.

In terms of connectivity, both models support various options such as speed dials and group dialing, making it easier to contact multiple recipients simultaneously. The KX-FC225NZ and KX-FC225AL also feature auto document feed capabilities, allowing users to send multipage documents without needing to feed each page individually, significantly streamlining the faxing process.

In addition to these features, the Panasonic KX-FC225 series is designed with energy efficiency in mind. These machines are compliant with ENERGY STAR standards, helping users reduce their environmental impact while also lowering energy costs.

Overall, the Panasonic KX-FC225NZ and KX-FC225AL are reliable, feature-rich fax machines that cater to the diverse needs of both home and office users. With their combination of speed, quality, and advanced functionality, they offer an excellent solution for efficient communication and documentation processes.