Panasonic KX-FC225AL, KX-FC225NZ 12.3.2 General

12. Help

64

12.3.2 General

Problem Cause & Solution

The unit displays “PAPER

JAMMED” even though paper

is installed.

LYou forced the recording paper into the paper tray too strongly. Remove all

of the installed paper, and re-install it gently.

The unit displays “CHECK

PAPER” even though paper is

inserted.

LThe paper is inserted halfway. Insert it correctly (page 72) and press {SET}

to clear the message.

The other party complains

they only hear a fax tone and

cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for

faxes.

LChange the receiving mode to TEL mode (page 34) or TAM/FAX mode

(page 36).

{REDIAL} or {PAUSE } on the

base unit does not function

properly.

LIf this button is pressed during dialling, a pause will be inserted. If pressed

immediately after a dial tone is obtained, the last number dialled will be

redialled.

The receiving mode does not

function properly.

LThe Distinctive Ring is set (feature #31 on page 38).

During programming, I

cannot enter the code or ID

number.

LAll or part of the number is the same as another code or ID. Change the

number:

– remote operation ID (code): page 44, or feature #11 on page 47.

– fax activation code: feature #41 on page 49.

– auto disconnection code: feature #49 on page 50.

The ink film runs out quickly. LEven if there are only a few sentences, every page that comes out of the

machine is considered a full page.

LTurn OFF the following features:

– sending report: feature #04 on page 46.

– journal report: feature #22 on page 47.

– Caller ID list: feature #26 on page 48.

The base unit beeps. LThe memory reception alert of feature #44 is ON (page 49), and the unit has

a document in memory. Press {STOP} to stop the beeps, then see the

displayed message instructions to sol ve the problem.

The speakerphone is not

working.

LUse the speakerphone in a quiet room.

LIf you have difficulty hearing the other party, adjust the volume.

I cannot page a cordless

handset or base unit.

LThe cordless handset is too far from the base unit.

Contents

Main Operating Instructions Compact Plain Paper Fax with Digital Cordless Phone Model No. KX-FC225AL KX-FC225NZ Page For Australian users For New Zealand users Instructions to customer ( ) Important information (for Australian users) Installation Service difficulties WARNING SAVE THESE INSTRUCTIONS CAUTION: WARNING: Important Information For Best Performance Table of Contents 1. Introduction and Installation 2. Preparation 3. Telephone 4. SMS (KX-FC225AL only) 5. Fax 10.Multi-unit Operation 11.Useful Information 12.Help 13.Maintenance 14.General Information 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Button descriptions of the base unit 1.4 Button descriptions of the cordless handset A B C D 1.6 Overview 1.6.1 Base unit 1.6.2 Cordless handset 1.7 Ink film 6 7 1.8 Paper tray Tight 6 1.9 Paper support 1 turn 1.10 Recording paper 1 2 1.11 Battery installation / replacement 1 2.1 Connections 2.1.1 Base unit Telephone line cord Noise filter (For ADSL users) 2.2 Battery charge 2.3 Turning the cordless handset power ON/OFF 2.4 Adjusting cordless handset volume 2.5 Adjusting base unit volume {A}{B} {^}{V}{>} {SET} 2.6 Date and time 2.6.1 With the cordless handset {MENU}{<}{>} =12/24 {^}{V}{<}{>}{ih} 2.7 Your logo 2.8 Your fax number 3. Telephone 3.1 Making phone calls {SP-PHONE} {REDIAL} {^}{V}{>} 3.1.1 With the cordless handset 3.2 Answering phone calls 3.3 Cordless handset phonebook 3.4 Chain dial (Cordless handset only) 3.5 Base unit phonebook 3.6 One touch dial (Base unit only) 3. Telephone 3.7 Caller ID service 3.7.1 How Caller ID is displayed 3.8 Viewing and calling back b 3.9 Editing a callers telephone number before calling back 3.10 Erasing caller information 3.11 Storing caller information into the phonebook 3.12 Voice mail service (for Australian users only) 4. SMS (KX-FC225AL only) 4.1 SMS (Short Message Service) 4.2 Turning SMS on/off 2 3 4 5 4.3 Changing SMS message centre numbers 2 3 4 4.5 Receiving a message 4.6 Guide to SMS settings 5.1 Sending a fax manually {SP-PHONE} {FAX START} {REDIAL} 1 5.2 Document requirements 5.3 Sending a fax using the phonebook and one touch dial 4 mm 208 mm 5.4 Broadcast transmission 5.5 Selecting the way to use your fax machine 5.5.1 Use as a telephone answering machine and/or fax (TAM/FAX mode) {FAX START} 5.5.2 Use only as a fax (FAX ONLY mode) 5.5.3 Use mostly as a telephone (TEL mode) {FAX START} {SP-PHONE}{STOP} {>}{ih} {C} {j/OK} 5.7 Receiving a fax automatically Auto answer ON 5.7.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode) 1 {>} 2 5.7.2 Activating FAX ONLY mode 1 5.8 Receive polling (retrieving a fax placed on another fax machine) 1 2 5.9 Junk fax prohibitor (preventing fax reception from undesired callers) 5.9.1 Activating the junk fax prohibitor 1 6.1 Using with the ring detection feature 7. Copy 7.1 Making a copy {START} 1 2 3 7. Copy 8.1 Recording your greeting message 1 2 3 8.1.1 Erasing your recorded greeting message 1 2 8.2 Listening to recorded messages 8.2.1 To play back messages {<}{>} {SP-PHONE} 8.2.2 Useful features during playback 8.4 Using the answering machine with the cordless handset {<}{>}{ih} 8.4.1 Recording your greeting message 1 2 3 8.4.2 Listening to recorded messages 8.5 Operating from a remote location 8.5.1 Summary of remote operation 1 2 3 4 8.5.2 Remote operation using remote commands 1 2 3 Page 9.1 Base unit programming {MENU}{SET} 9.1.1 Basic features 9.1.2 Advanced features Page Page Page Page 9.2 Cordless handset programming {^}{V}{>}{ih} 9.2.1 Cordless handset features Page 9.2.2 Time settings 9.2.3 Display setup 9.2.4 Call options 10. Multi-unit Operation 10.1 Operating additional units 4 10.1.1 Additional cordless handsets 10.2 Registering a cordless handset to a base unit 1 2 3 4 10.4 Transferring a call/conference 10.5 Copying phonebook items 10. Multi-unit Operation 10.5.1 To the base unit or another cordless handset (using the cordless handset) 10.5.2 To the cordless handset (using the base unit) 11. Useful Information 11.1 Character entry 11.1.1 Character entry modes 11.1.2 Characters available in each character entry mode {0}{1}{2}{3}{4}{6}{7}{8}{9}{5} Page 12.1 Error messages Reports 12.2 Error messages Display 12.2.1 Base unit Page 12.2.2 Cordless handset 12.3 When a function does not work, check here 12.3.1 Initial settings 12.3.2 General 12.3.3 Cordless handset 12.3.4 Fax sending 12.3.5 Fax receiving 12.3.6 Copying ABC 12.3.7 Answering machine 12.3.8 SMS (KX-FC225AL only) Page 13.1 Recording paper jams 13.2 Document jams 13. Maintenance 13.3 Document feeder/recording paper feeder/scanner glass cleaning 1 2 3 4 13.4 Thermal head cleaning 14. General Information 14.1 Reference lists and reports (Base unit only) {<}{>}{STOP} {PRINT REPORT} 4 1 2 14. General Information 14.2.2 Cordless handset 15. Index 15.1 Index 15. Index Page N52 PFQX2518ZA