12. Help

 

 

 

 

Problem

Cause & Solution

 

 

Documents or recording

L Clean the document feeder rollers, recording paper feeder and rubber flap

paper frequently misfeed.

(page 73).

 

 

 

 

12.3.7 Answering machine

 

 

 

Problem

Cause & Solution

 

 

I cannot listen to messages

L Activate the remote operation feature by setting the remote operation ID

from a remote location.

beforehand (page 44, feature #11 on page 47). Press the remote operation

 

ID correctly and firmly.

 

L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 45).

 

 

The other party complains

L The recording time is set to GREETING ONLY. Select 1 MINUTEor 3

that they cannot leave a voice

MINUTES(page 44, feature #10 on page 47).

message.

L The memory is full. Erase unnecessary messages (page 42, 43).

 

L Make sure there is no other answering machine connected on the same

 

line.

 

 

I cannot operate the

L Someone is operating the answering machine.

answering machine with the

L You are too far from the base unit. Move closer to the base unit.

cordless handset.

 

 

 

The message indicator

L This is normal. New messages have been recorded. Listen to the new

flashes slowly.

messages (page 42, 43) or turn the message alert OFF (page 52).

 

 

Caller ID information does not

L The caller information will not be displayed if a message is recorded by

display during message

using {MEMO} (page 42).

playback.

 

 

 

 

 

12.3.8 SMS (KX-FC225AL only)

 

 

Problem

Cause & Solution

 

 

I cannot send or receive SMS

L You have not subscribed to the appropriate service. Consult your service

messages.

provider.

 

L The SMS message centre number(s) are not stored or are incorrect. Store

 

the correct numbers (page 28).

 

L You may request that your service provider/telephone company block your

 

phone number when making phone calls. In order to send messages, you

 

need to add “1832” to the beginning of the Message Centre 1 number (page

 

28). Note that by doing so, your phone number will be sent along with your

 

SMS messages.

 

L Message transmission was interrupted. Wait until the message has been

 

sent before using other telephone functions.

 

L Your unit is connected to a telephone line with ADSL service. We

 

recommend connecting a filter (contact your ADSL service provider) to the

 

telephone line between the base unit and the telephone line socket.

 

 

The SMS message centre

L Someone tried to send you a message while SMS is turned off.

number is logged in the caller

 

list and the message is not

 

received.

 

 

 

FD” is displayed.

L The unit could not connect to the SMS message centre. Confirm that the

 

correct SMS message centre numbers are stored (page 28). Confirm that

 

SMS is turned ON (page 28).

 

 

FE” is displayed.

L An error occurred while sending the message. Try again.

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Panasonic KX-FC225NZ manual Answering machine, SMS KX-FC225AL only

KX-FC225AL, KX-FC225NZ specifications

The Panasonic KX-FC225NZ and KX-FC225AL are advanced multifunction fax machines designed to enhance communication and productivity in both home and office environments. These models combine traditional fax features with modern technology, providing users with a versatile and reliable solution for their documentation needs.

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