Nortel Networks 1005r Detecting hardware problems, All multimedia channels on the MPB96 card

June 2007 Monitoring multimedia hardware

Note: The components in your system are based on your CallPilot server type and switch type. Disregard dependencies for components not in your system.

Component	Dependent components
Media bus	All MPBs, all multimedia channels, and all call
	channels.
MPB board	All multimedia and call channels associated with the
	MPB board.
Time switch	All multimedia and call channels associated with the
	same MPB as the time switch.
MPB96	All multimedia channels on the MPB96 card.
DS30X	All DS30X channels associated with the DS30X link.

Detecting hardware problems

Typically, you first become aware of a hardware problem when an alarm is raised. All hardware faults produce an alarm (or series of alarms, depending on the problem) in the Alarm Monitor.

Other indications of a hardware problem include the following:

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user complaints

call processing difficulties, such as busy signals, static, dropped calls, connection problems, and cross talk (hearing other conversations)

system administrator logon difficulties

alert icons on the Maintenance screen

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