Monitoring multimedia hardware

Standard 1.10

Running integrated diagnostics

Run diagnostic tests from the Diagnostics section on the Maintenance screen in the following circumstances:

„

„

You want to ensure that a component is operating properly after installing or reinstalling it.

The CallPilot server is having trouble processing incoming calls and you are hoping that diagnostic results can tell you why.

Problems include static, dropped calls, and cross talk (hearing another conversation).

Before you begin

ATTENTION

 

Take the component out of service before you run the

 

 

diagnostic test. See “Starting and stopping components”

 

on page 78.

Components with diagnostic tests available

The following table identifies the components on which you can run diagnostics.

Component

Diagnostics available?

Replaceable?

 

 

 

Media Bus

No

No

 

 

 

MPB96 board

Yes

Yes

 

 

 

Time switch

No

No

 

 

 

Multimedia channels

Yes

No

 

 

 

Channels

No

No

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CallPilot

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Nortel Networks 1005r manual Running integrated diagnostics, Before you begin, Components with diagnostic tests available