Monitoring multimedia hardware Standard 1.10
82 CallPilot
Running integrated diagnostics
Run diagnostic tests from the Diagnostics section on the Maintenance
screen in the following circumstances:
You want to ensure that a component is operating properly after
installing or reinstalling it.
The CallPilot server is having trouble processing incoming calls and
you are hoping that diagnostic results can tell you why.
Problems include static, dropped calls, and cross talk (hearing
another conversation).

Before you begin

Components with diagnostic tests available

The following table identifies the components on which you can run
diagnostics.
ATTENTION Take the component out of service before you run the
diagnostic test. See “Starting and stopping components”
on page 78.
Component Diagnostics available? Replaceable?
Media Bus No No
MPB96 board Yes Yes
Time switch No No
Multimedia channels Yes No
Channels No No