Nortel Networks 1005r manual To investigate using the Alarm Monitor, About alarms

Monitoring multimedia hardware Standard 1.10

Alarm Monitor

Use the Alarm Monitor to investigate one or more raised alarms.

About alarms

Alarms are warnings generated by events. Alarms communicate the same information as events. However, alarms are reported in the Alarm Monitor instead of the Event Browser and are managed differently than events:

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Alarms appear in the Alarm Monitor for Minor, Major, and Critical events (not Information events). All events can be reported in the Event Browser (depending on the filtering criteria defined in the Event Browser).

The first time an event occurs, it generates an alarm that appears in the Alarm Monitor. If the same event continues to occur, a new alarm is not generated. Instead, the time and date assigned to the original generated alarm is updated.

Alarms can be cleared from the Alarm Monitor, but the event that generated the alarm is not cleared from the event log or the Event Browser.

Each alarm in the Alarm Monitor has Help text that often provides a solution to the problem. If the solution is not apparent, use the Event Browser or the Maintenance screen to further investigate the problem.

To investigate using the Alarm Monitor

1Run CallPilot Manager and log on.

2In CallPilot Manager, click System > Alarm Monitor.

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