June 2007

Maintaining the BIOS and system board firmware

Using system event logs

The system event logs record all the hardware events that take place while the system boots up and functions. You can view these logs even when the system is not operational through the utilities on the CallPilot Image DVD.

ATTENTION

 

This tool is only intended for use by authorized level 2

 

 

support personnel under Nortel supervision.

The system event logs can only hold 2000 events and display a warning message when full. You must clear the logs to turn off the warning message. Refer to “To clear system event logs” on page 194.

Even if your system is not operational, you can save the system event logs to an optional USB media drive. Your support representative can use the logs to diagnose hardware faults. Refer to “To save system event logs to a USB media drive” on page 194.

To view system event logs

1Boot from the CallPilot Image DVD and display the Nortel CallPilot Image Menu that lists the utilities. Refer to “To display the Nortel CallPilot Image Menu” on page 187.

2Enter 5 to run the 1005r system utility and SEL viewer from the Nortel CallPilot Image Menu.

3Enter Y to confirm that you want to run the utility. Result: The Intel GUI screen appears.

Note: The Intel GUI is not a Windows-based screen.

4Click Continue.

5Choose Server Configuration Utilities and click Continue.

1005r Server Maintenance and Diagnostics

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Nortel Networks 1005r manual Using system event logs, To view system event logs