Nortel Networks 1005r manual Ctms Service Ctms Server Telephony Tapi Telephony Service, DSPs

June 2007 Using CallPilot system utilities

The critical services that are required for basic CallPilot call answering are listed in the following table. For your reference, the equivalent names as they appear in the Windows Control Panel are also listed.

CallPilot	Windows Control Panel
System Monitor	equivalent
CTMS Service	CTMS Server
Telephony (TAPI)	Telephony Service
MCE SLEE	CallPilot SLEE Service
MCE Notification	CallPilot MWI Service
MAS Notification	CallPilot Notification Service
MAS CCR	CallPilot Call Channel Router
MAS BCR	CallPilot Blue Call Router
SQL Anywhere	Adaptive Server Anywhere -
	%ComputerName%_SQLANY
MAS MltmediaCache	CallPilot Multimedia Cache
MAS MltmediaVol1	CallPilot Multimedia Volume 1
MAS MltmediaVol102	CallPilot Multimedia Volume 102
(TRP only)	(TRP only)
MAS MltmediaVol103	CallPilot Multimedia Volume 103
(TRP only)	(TRP only)
MAS Rsrc. Pckg. 1	CallPilot Resource Package1

DSPs

In the DSP pane, each DSP is represented in a separate row. Each box in the row is one DSP channel or multimedia channel. Click the Legend/ Help tab to view descriptions of the multimedia channel icons.

1005r Server Maintenance and Diagnostics 101