Using CallPilot system utilities

Standard 1.10

Figure 13: Channel Monitor with M1

CallPilot services

The Service Name pane shows the status of services from a CallPilot perspective. The Windows Services Control Panel can show that a service is running, but it may not be fully running or in service from a CallPilot perspective. Refer to the Channel Monitor tab in the Systems Monitor for the true status.

The services listed under Service Name can be either running or in full service when CallPilot is functioning optimally. If any CallPilot services are stopped, investigate the cause of this. Call Nortel technical support for assistance.

Note: While you can investigate any stopped services, some services are not critical. CallPilot can continue to handle call processing even with some services stopped.

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CallPilot

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Nortel Networks 1005r manual Channel Monitor with M1, CallPilot services