Using CallPilot system utilities Standard 1.10
100 CallPilot
Figure 13: Channel Monitor with M1
CallPilot services
The Service Name pane shows the status of services from a CallPilot
perspective. The Windows Services Control Panel can show that a
service is running, but it may not be fully running or in service from a
CallPilot perspective. Refer to the Channel Monitor tab in the Systems
Monitor for the true status.
The services listed under Service Name can be either running or in full
service when CallPilot is functioning optimally. If any CallPilot services
are stopped, investigate the cause of this. Call Nortel technical support
for assistance.
Note: While you can investigate any stopped services, some services are
not critical. CallPilot can continue to handle call processing even with
some services stopped.