Using CallPilot system utilities Standard 1.10
96 CallPilot
Session Trace
The Session Trace tool displays detailed information about the activity in
a user’s mailbox and the state of the message waiting indicator (MWI).
The session information includes:
voice messaging
call answering
express messaging activity (messages composed and sent or left in a
mailbox)
the number of messages played or unplayed at the beginning,
middle, and end of a session
messages and personal distribution lists restored to a mailbox
the last change to the MWI (turned on or off, or untouched)
This session information lets an administrator or technician study the
state of a user’s mailbox and the MWI, and to use that information to
follow user complaints. For example, a user can complain that the MWI
was on, but no voice messages were in the mailbox when the user logged
on. The session information can tell the administrator why the MWI was
turned on.

To access the session trace tool

From the Windows desktop, click Start > Programs > CallPilot >
System Utilities > Session Trac e Tool .
Result: The MCE Session Trace dialog box appears.