June 2007

Monitoring multimedia hardware

Stop versus courtesy stop

The following two methods of taking a component out of service allow you to choose how active calls are affected.

Courtesy stop

A courtesy stop takes the component out of service after the component finishes processing the active calls.

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If the component is currently processing a call, the call is not dropped; the component remains active until the call is finished.

If the component is not currently in use, it is taken out of service immediately.

Courtesy stop is the preferred method for taking a component out of service.

Stop

A stop takes the component out of service immediately, regardless of whether the component is currently processing calls. All active calls are dropped. Typically, you perform a stop only when severe problems that are affecting a large number of incoming calls occur or if your organization determines a special need for it.

Components that you can start and stop

Only the following components can start and stop.

Note: If you want to start or stop more than one or two multimedia (DSP) or call (DS30X) channels, use the Multimedia Monitor or Channel Monitor.

Component

Effect of stopping

 

 

Media Bus

Takes all call processing resources out of

 

service.

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Nortel Networks 1005r manual Stop versus courtesy stop, Components that you can start and stop, Courtesy stop