June 2007 Using Windows online diagnostic tools
1005r Server Maintenance and Diagnostics 43
Viewing event logs
If one or more messages appear on the monitor during the server startup
cycle, use the following diagnostic tools to determine what event or fault
occurred.
Hardware system event log
Windows Event Viewer on the 1005r server
CallPilot Event Browser or Alarm Monitor in CallPilot Manager
Note: The Event Browser and Alarm Monitor include online Help for
events to help you resolve the problem. If you cannot log on to the
CallPilot system using a Web browser due to server problems, then use
the Windows Event Viewer.
You can view the Hardware system event log from ISM, or by booting
from the CallPilot image DVD and selecting the system event log from
the menu.
If the server does not boot up, use the Nortel CallPilot Image Utilities on
the DVD to view system event logs. Refer to “Using system event logs”
on page 193.