Nortel Networks 1005r manual Viewing event logs

June 2007 Using Windows online diagnostic tools

Viewing event logs

If one or more messages appear on the monitor during the server startup cycle, use the following diagnostic tools to determine what event or fault occurred.

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Hardware system event log

Windows Event Viewer on the 1005r server

CallPilot Event Browser or Alarm Monitor in CallPilot Manager

Note: The Event Browser and Alarm Monitor include online Help for events to help you resolve the problem. If you cannot log on to the CallPilot system using a Web browser due to server problems, then use the Windows Event Viewer.

You can view the Hardware system event log from ISM, or by booting from the CallPilot image DVD and selecting the system event log from the menu.

If the server does not boot up, use the Nortel CallPilot Image Utilities on the DVD to view system event logs. Refer to “Using system event logs” on page 193.

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