Troubleshooting your CallPilot system

Standard 1.10

Power-On Self-Test diagnostics

The Power-On Self-Test (POST) is a system diagnostic program (stored in the BIOS (Basic Input/Output)) that runs each time the 1005r server starts. The function of the POST is to test system components and display status messages.

To run the POST

1Power up the CallPilot server and monitor.

Result: After a few seconds, the POST begins to run.

After the memory test, various screen prompts and messages appear. The screen prompts can be accompanied by a single beep.

2Observe the screen for any error messages and listen for POST beep codes. When the POST is complete, the server beeps once.

If the server halts before the POST is finished, the server emits a beep code indicating that a fatal system error requires immediate attention. For more information, see “Interpreting POST diagnostics” on page 30.

If the POST can display a message on the monitor, the server emits two beeps as the message appears.

Record the message that appears on the monitor and the beep code that you hear. This information is useful if you need assistance from your technical support representative.

Interpreting POST diagnostics

This section provides an explanation of the POST diagnostic codes.

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CallPilot

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Image 30
Nortel Networks 1005r manual Power-On Self-Test diagnostics, To run the Post, Interpreting Post diagnostics