Error Messages

Display!

If the unit detects a problem, one or more of the following messages will appear on the display.

Base unit

 

Display message

Cause & solution

 

 

 

 

 

There is something wrong with the unit. Contact our service

 

CALL SERVICE

 

 

personnel.

 

 

 

 

CALL SERVICE2

 

 

 

 

 

 

 

 

 

The document was not fed into the unit properly. Reinsert the

 

CHECK DOCUMENT

 

 

document. If misfeeding occurs frequently, clean the document

 

 

feeder rollers (p. 102) and try again.

 

 

 

 

 

Memory (telephone numbers, parameters, etc.) has been erased.

 

CHECK MEMORY

 

 

Re-program.

 

 

 

 

 

The recording paper is not installed or the unit has run out of

 

CHECK PAPER

 

 

paper. Install paper and press SET to clear the message.

The recording paper is not fed into the unit properly. Reinstall

paper (p. 15) and press SET to clear the message.

The recording paper has jammed near the recording paper

 

 

 

entrance. Clear the jammed paper (p. 98) and press SET to

 

 

 

clear the message. Do not install folded or heavily curled paper.

 

 

 

 

 

 

 

The covers are open. Close them.

 

COVER

OPEN

 

 

 

The ink film is empty. Replace the ink film with a new one (p. 12).

 

 

 

 

 

 

 

CHECK

FILM

 

 

 

The ink film is not installed. Install it (p. 12).

The ink film is slack. Tighten it (see step 7 on page 13).

 

DIRECTORY FULL

There is no space to store new items in the directory. Erase

 

 

unnecessary items (p. 33).

 

 

 

 

 

The unit has a document in memory. See the other displayed

 

FAX IN MEMORY

 

 

message instructions to print out the document.

 

 

 

 

 

The memory is full of received documents due to a lack of

 

FAX MEMORY FULL

 

 

recording paper or a recording paper jam. Install paper or clear

 

 

the jammed paper.

When performing memory transmission, the document being stored exceeds the memory capacity of the unit. Transmit the entire document manually.

 

MEMORY FULL

 

When making a copy, the document being stored exceeds the

 

 

 

memory capacity of the unit. Press STOP

to clear the

 

 

 

message. Divide the document into sections.

 

 

 

 

 

 

 

 

 

(continued)

 

 

 

 

89

 

 

For fax advantage assistance, call 1-800-435-7329.

Page 89
Image 89
Panasonic KX-FPC166, KX-FPC165 manual Base unit, Display message Cause & solution