Operations

Copying

Problem

 

Cause & solution

 

 

The unit does not make a copy.

You cannot make a copy during programming. Make the

 

 

copy after programming or stop programming.

 

 

A black line, a white line or a

The glass or rollers are dirty. Clean them (p. 102).

dirty pattern appears on the

 

copied document.

 

 

 

 

The copied image is distorted.

The thermal head is dirty. Clean it (p. 103).

 

 

The printing quality is poor.

Some paper has instructions recommending which side to

Original

Copy

print on. Try turning the paper over.

 

You may have used paper with a cotton and/or fiber

ABC

content that is over 20%, such as letterhead or resume

 

paper. We recommend smooth paper such as Hammermill

 

Jet Print for clearer printing.

Answering device

Problem

Cause & solution

 

 

I cannot retrieve recorded

Press the remote operation ID correctly and firmly (p. 70).

messages from a remote

 

location.

 

 

 

Messages in the mailbox do not

The mailbox password is wrong. Enter the correct

play back.

password.

 

— For mailbox 1 password, see feature #51 on page 85.

 

— For mailbox 2 password, see feature #52 on page 85.

 

 

The other party complains that

The memory is full. Erase unnecessary messages

they cannot leave a voice

(p. 66, 67, 74).

message.

 

 

 

While operating the answering

Someone is calling you from outside. Press TALK to

device from the handset, a

answer the outside call. The remote operation will be

series of tones is heard.

terminated.

 

 

I cannot operate the answering

Someone is operating the answering device.

device with the handset.

You are too far from the base unit. Move closer.

 

 

96

For fax advantage assistance, call 1-800-435-7329.

Page 96
Image 96
Panasonic KX-FPC165, KX-FPC166 manual Copying, Answering device