Fax sending, Fax receiving | Panasonic KX-FPC165, KX-FPC166 guide

Operations

Fax – sending

Problem	Cause & solution

I cannot send documents.	● The other party’s fax machine is busy or has run out of
	recording paper. Try again.
	● The other party’s machine is not a facsimile. Check with
	the other party.
	● The other party’s fax machine rings too many times. Send
	a fax manually – dial the number, confirm the fax tone,
	then press FAX/START .

The other party complains that	● If your line has special telephone services such as call
letters on their received	waiting, the service may have been activated during fax
document are distorted or not	transmission. Connect the unit to a line that does not have
clear.	these services.
	● The extension telephone on the same line is off the hook.
	Hang up the extension telephone and try again.
	● Try copying the document. If the copied image is clear, there
	may be something wrong with the other party’s machine.

The other party complains that	● The glass or rollers are dirty. Clean them (p. 102).
dirty patterns or black lines
appear on their received
document.

I cannot send a fax overseas.	● Use the overseas transmission mode of feature #23 (p. 82).
	● Add two pauses at the end of the telephone number or
	dial manually.

Fax – receiving

	Problem				Cause & solution

I cannot receive documents					● The receive mode is set to TEL mode. Set to TAD/FAX
automatically.					mode (p. 62), FAX ONLY mode (p. 53) or TEL/FAX mode
					(p. 54).
					● The time taken to answer the call is too long. Decrease
					the number of rings: feature #06 (p. 80), #30 (p. 83) and
					#78 (p. 87).
					● The greeting message is too long. Shorten the message
					(p. 63).

The display shows the					● The incoming call is not a fax. Change the receive mode
following, but faxes are not					to TEL mode (p. 52) or TAD/FAX mode (p. 62).
received.

	CONNECTING


A blank sheet is ejected.					● If a blank sheet is ejected after the received document is
					printed out, the receiving reduction rate is not
					programmed correctly. Program the proper rate in feature
					#36 (p. 83).
					● The other party placed the document in their fax machine
					the wrong way. Check with the other party.

94						(continued)
94			For fax advantage assistance, call 1-800-435-7329.

Image 94

Panasonic KX-FPC165, KX-FPC166 manual Fax sending, Fax receiving

Contents

KX-FPC166 Things you should keep a record For your future reference Operating distance and noise Battery chargeRaise the antenna vertically Safety instructions Important safety instructions Installation Table of Contents Copy Accessory information AccessoriesIncluded accessories Model No Specifications / Usage Help Help ButtonHelp function Help SET Document guides Antenna Speaker Finding the Controls Base UnitOverview Charge contacts Front cover Document exit Location For replacement only Setup Base UnitInk film installing / replacing Pull out the blue gear and remove the used Remove the stoppers and tags from the new Correct Incorrect To use A4 size paper Paper trayTo use legal size paper Recording paper Adding paper Connections To use the fax machine with a computer on the same line Menu Setting the date and timeDate and time, your logo and facsimile telephone number Menu SET Menu SET Mute Setting your logoStop FLASH/CALL Wait To select characters with the dial keypad To select characters usingDisplay order of characters FLASH/CALL Wait Hyphen Setting your facsimile telephone numberTo correct a mistake To delete a number Front Setup HandsetBack Automatic security code setting Battery strengthBattery life Recharge Adjusting handset volumes Setup Handset / VolumesBelt clip and headset Speaker volume VolumesAdjusting base unit volumes Fax voice guidance volume With the handset Making and Answering CallsPhone calls making With the base unit Phone calls answering Paging the handset from the base unit Intercom callsPaging the base unit from the handset Intercom From the base unit to the handset Transferring a callFrom the handset to the base unit Intercom Digital SP-PHONE Talk Exit Setting the auto talk featureProgram Storing telephone numbers in the handset Making a phone call with the handset using stored numbersAutomatic Dialing Handset Exit Clear Auto Menuset Navigator Directory Base UnitStoring names and telephone numbers in the directory FLASH/CALL Wait Hyphen Helpful hint Editing and erasing a stored item Editing a stored item Erasing a stored item Menu Erase Stop SET Press Talk on the handset Making a phone call using the directoryTo search for a name by initial Caller ID Caller ID service from your phone companyTo confirm caller information using the Caller ID list How Caller ID is displayed Using the handset Viewing and calling back using caller informationExit Edit Stop FAX/START Digital SP-PHONE Caller ID Talk Using the base unitCaller ID To display the caller’s telephone number Erasing caller information Erasing all caller information using the handsetErasing specific caller information using the handset Exit Clear Caller ID Caller ID Stop Erasing all caller information using the base unitErasing specific caller information using the base unit Erase Caller ID Auto Exit Flash / Call Wait again Visual Call Waiting Call Waiting ID ServiceCall Wait Flash FLASH/CALL Wait Receiving a request for voice contact Voice ContactInitiating voice contact Digital SP-PHONE Talk Help Digital SP-PHONE Stop Sending FaxesSending a fax manually REDIAL/PAUSE FAX/START SET Documents you can send Reports for confirmation Press FAX/START Fax auto redial Sending a fax using the directoryStop FAX/START If your unit does not send a fax Programming the items in the broadcast memory Broadcast transmissionMenu Stop SET Adding a new item in the broadcast memory SET Stop Erasing a stored item in the broadcast memory Sending the same document to pre-programmed parties To cancel the broadcast settingTo send to selected parties only once Setting the unit to receive faxes Receiving Faxes Press FAX/START for TEL/FAX modeRemote Fax activation Receiving a fax using the base unit TEL mode Answering all calls manuallyActivating TEL mode Receiving a fax using the handset Auto Answer FAX only mode All calls are received as faxesActivating FAX only mode SET Auto Answer Call is received Delayed ring settingTo set TEL/FAX mode Phone call TEL/FAX delayed ring setting When an extension telephone is connectedSilent fax recognition ring setting Extension telephone Pager call when the unit receives a fax or ! voice message Menu SET Digital SP-PHONE Using with a voice mail service Distinctive Ring Start Stop Copy CopyingMaking a copy To stop copying To enlarge a document Convenient way to make a copyTo reduce a document To collate multiple copies Press or repeatedly until the following is displayed Setting up the voice and fax message reception SetupTAD/FAX mode Receiving phone calls and faxes automatically Ring setting in TAD/FAX mode Suggested messages GreetingRecording your own greeting messages Record Stop SET Checking the greeting messages Erasing your own recorded greeting messages Erase Setstop Incoming Messages Listening to recorded messages using the base unitSlow Quick Erase SET Stop Listening to recorded messages using the handset Playback Record RecordingMemo message Leaving a message for others or yourself Record Stop Remote operation card Remote OperationOperating from a remote location Recording a message in a mailbox Listening to recorded messages Other remote operations To use a mailbox Voice MailboxHow callers can leave you private messages How incoming messages are recorded in a mailbox For mailbox Recording your own mailbox greeting messagesSuggested message To check the mailbox greeting message To record a memo message into a mailbox Play MessagesErase Record SET Stop Play Messages To erase all the messages in a mailbox 11111v11111CH10 Listening to recorded messages from a remote location To listen to messages in another memory after playback Option Transferring recorded messages to another telephone To check the transfer greeting message Recording your own transfer greeting messageTo erase your own transfer greeting message Programming Features SummaryGeneral programming method Error Basic featuresHow to set menu options Programming table Tone VOXLetter Advanced features OFF Setting the quick scan Recognition ring setting #30Setting the Distinctive Ring Pattern #31 Normal Setting the mailbox 1 password Setting the friendly receptionSetting the fax voice guidance Setting the mailbox 2 password Check TAD/FAX Communication message Error Cause & solution Code Error MessagesReports Display Display message Cause & solutionBase unit Handset Playback or Operations General Cordless handset Talk / Remote SP REDIAL/PAUSE Number will not be redialed Fax sending Fax receiving Receive mode Copying Answering device If a power failure occurs Jams Recording paper jam Correct Incorrect Document jams sending Replacing the handset battery BatteryHours p Cleaning Document feeder Thermal head Thermal headDo not touch the black sheets on Touch the thermal head directly Reference lists and reports Printed ReportsStop Menuset FCC Information List of FCC requirements and information For product service Limited WarrantyWhen you ship the product Servicenter Directory Servicenter directory Specifications Technical data about this product Code Feature Basic featuresAdvanced features Index Index LOUD/RINGER Quick Redial Slow 111 No Extra Cost Panasonic FAX Advantage Program