Panasonic KX-MC6040 11.1 Error messages Reports

11. Help

81

For assistance, please visit http://www.panasonic.com/help

11HelpError Messages

11.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the

confirmation and journal reports (page 43).

Message Code Cause & Solution

Communication Error 40-42

46-72

FF

LA transmission or reception error occurred. Try

again or check with the other party.

43

44

LA line problem occurred. Connect the telephone line

cord to a different jack and try again.

LAn overseas transmission error occurred. Try using

the overseas mode (feature #411 on page 60).

Document Jammed ----- LRemove the jammed document (page 100).

Error-Not Your Unit 53

54

59

70

LA transmission or reception error occurred because

of a problem with the other party’s fax machine.

Check with the other party.

Junk Fax Proh. Reject ----- LThe junk fax prohibitor feature of this unit rejected

fax reception.

Memory Full ----- LThe memory is full of received documents due to a

lack of recording paper or a recording paper jam.

Install paper (page 16) or remove the jammed paper

(page 95).

LIf feature #442 is set to “Always” (page 62), check

the connection between the computer and the unit.

LIf feature #448 is set to “On” (page 62), the memory

is full of received documents. View, print or save the

documents, and then erase unnecessary

documents (page 48).

No Document / Failed Pickup ----- LThe document was not fed into the unit properly. Re-

insert it and try again.

Other Fax not responding ----- LThe other party’s fax machine is busy or has run out

of recording paper. Try again.

LThe other party’s fax machine rings too many times.

Send the fax manually (page 42).

LThe other party’s machine is not a fax machine.

Check with the other party.

LThe number you dialed is not in service.

Pressed the ‘Stop’ key ----- L{Stop} was pressed and fax communication was

canceled.

The cover was opened ----- LThe front or left cover was opened. Close it and try

again.

OK ----- LFax transmission or reception was successful.

Contents

Main Operating Instructions Color Laser Multi-Function Printer Model No. KX-MC6040 Page Important Information For your safety For best performance Important Information Approx. 30 kg (67 lb) Illegal copies Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions O P Q 1.4 Display descriptions A B C D 1.5 Overview 1.5.2 Rear view 1.6 Toner cartridge and drum cartridge 1 AB CD G E F H Page Page 14 11 12 13 14 15 16 17 a b 18 16 1.7 Recording paper 1 2 3 4 Approx. 2.9 kg (6.4 lb) 2.1 Connections 8 k 6 j 2.2 Turning the power switch ON 2.3 Dialing mode 20 2.4 Selecting the operation mode (Scan/Copy/Fax) 2.5 Setting the original 2.5.1 Using the scanner glass 1 2 3 2.5.2 Using the automatic document feeder 148 mm 4 mm 208 mm (8 216 mm (8 2.6 Adjusting the volume {Set} {V}{^}{<}{>} {Fax} {V}{^}{<}{>} 2.7 Date and time 1 2 2.8 Your logo 2.9 Your fax number 2.10 Configuring the unit to access the LAN 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 Page 2.12 Starting Multi-Function Station Page 3.1 Printing from Windows applications 1 3 4 3.1.1 Printing on special media 3.1.2 Duplex printing (optional) 1 3 4 3.2 Printing a received e-mail attachment automatically (LAN connection only) ABC 1 2 3 4 5 Page 4. Scanner 4.1 Scanning from the unit (Push Scan) {Color}{Stop} 4.1.1 Scan to Multi-Function Viewer 3 4 Page 4.2 Scanning from a computer (Pull Scan) 4. Scanner 4.2.3 Using other applications 2 3 4 5.1 Making a copy 5.1.1 Using the scanner glass {Stop} {Fax Auto Answer} 1 Page 5.2 More copying features 5.2.1 Collate copy 2 3 4 5 6 8 5.2.2 Quick ID copy feature / Easy repeat feature (Scanner glass only) 8 5.2.3 Poster feature (Scanner glass only) 2 3 4 8 5.2.5 Copy reservation 2 3 5.2.6 Duplex copy (optional) 2 3 4 5 6.1 Sending a fax manually 6.1.1 Using the scanner glass {Redial} 1 2 3 6.2 Storing items for the navigator directory 6.3 Sending a fax using navigator directory 6.4 Broadcast transmission 6.5 Sending a computer document as a fax message from your computer 1 3 4 5 6 6.6 Receiving a fax automatically Auto answer ON 6.6.1 Activating FAX ONLY mode {Set}{V}{^} 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode 6.8 Displaying a received fax document {V}{^}{<}{>} 6.8.1 Viewing a fax document 2 3 6.8.2 Printing a fax document 2 3 6.8.3 Saving a fax document 2 6.9 Using the unit with an answering machine 6.9.1 Setting up the unit and an answering machine 1 2 3 4 5 6.10 Junk fax prohibitor (preventing fax reception from undesired callers) 6.11 Receiving a fax on your computer 1 2 3 7. Caller ID 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming {Set} 1 2 3 4 5 9.2 Basic features Page Page 9.3 Fax features Page Page Page 9.4 Copy features 9.5 PC print features Page Page 9.6 Scan features Page 9.7 LAN features Page 9.8 Network features (LAN connection only) Page 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Canceling the operations 10.4 Changing the color calibration 1 2 3 4 10.5 Optional handset unit Page 10.6 Optional automatic duplex unit 6 7 10.7 Optional input tray Approx. 4.8 kg (10.6 lb) 10.8 Setting the optional input tray/optional automatic duplex unit 1 2 6 3 4 5 11.1 Error messages Reports 11.2 Error messages Display Page Page Page 86 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 88 11.3.3 Scanner 11.3.4 Copier 11.3.5 Fax Page Page 92 11.3.6 Network 11.3.7 Using an answering machine 11.3.8 If a power failure occurs 1 Page 12.1 Recording paper jam 12. Paper Jams 2 12. Paper Jams Page Page 12.2 Document jams (Automatic document feeder) 13.1 Cleaning the white plates and glass 13.2 Cleaning the document feeder rollers 13.3 Cleaning the paper chute 14.1 Reference lists and reports {V}{^}{<}{>}{Set} 1 2 3 4 14.2 Specifications Page Page 14.3 Information of copyrights and licenses Page Page Page Page Page Page Page Page Page 15.1 Index