Troubleshooting
Follow the procedures described below. If you are not able to solve the problem, contact your dealer.
Power source
Problem | Cause and Remedy | Page |
The power is not on. | • Are the power cord and AC adaptor connected |
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| correctly? |
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| ⇒Connect the power cord and AC adaptor correctly. | 14 |
The power is not off. | • Press the POWER button for approximately 1 second. | 25 |
| The POWER lamp lights up in red. (Standby mode) |
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•When the printer is in sleep mode or when the message is displayed on the LCD monitor, the power is not turned off, even if the POWER button has been pressed.
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| ⇒Now that sleep mode is off, press the POWER button | 52 |
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| again for approximately 1 second. Once the message |
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| is displayed, press the POWER button once more |
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| for approximately 1 second after dealing with the |
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| message. |
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LCD monitor |
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Problem |
| Cause and Remedy | Page |
The LCD monitor is | • When "Sleep" is set to [10min] or [5min], the LCD |
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turned off although |
| monitor is automatically turned off if the printer has not |
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the printer is turned |
| been used for the time selected. |
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on. |
| ⇒Press any button to resume operations. 1 | 52 |
Some pixels are |
| • This is not a malfunction. These pixels do not affect | 11 |
inactive or always lit |
| printing. |
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on the LCD monitor. |
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Noise appears on |
| • In dark places, noise may appear to maintain the | — |
the LCD monitor. |
| brightness of the LCD monitor. This does not affect |
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| printing. |
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1 To resume with the POWER button, press the POWER button for approximately 1 second.
Others
Continued on next page |
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