Panasonic KX-PX20M Troubleshooting continued, Printing, The ink cassette, cannot be inserted

Troubleshooting (continued)

Printing	PC
Printer	Printer Camera Printer

Printer

Problem		Cause and Remedy	Page
The ink cassette	• When attaching the ink cassette, if it does not catch in		—
cannot be inserted.	place when inserted, manually rotate the ink sheet reel
	slightly as described below and try again.
	Ink sheet	Make sure that the side of
		the ink cassette with an arrow
		symbol is facing upward.
		Rotate the reel on this side
		approximately 90 degrees in
		the direction of the arrow and
		allow the ink sheet to slacken
		slightly.
	Rotate the reel on the other side in the direction of
	the arrow to take up the slack of the ink sheet.

•Not able to print. • Have you inserted the ink cassette as far as it will go?

• Blank paper comes	⇒Insert the ink cassette all the way in.	20
out.	• Does the ink sheet have slack?	20
	⇒Flatten out the ink sheet.
	• Have you inserted the paper cassette as far as it will go?	19
	⇒Insert the paper cassette all the way in.
	• Does the size of paper and ink cassette match?	16
	⇒Make sure that the paper and ink cassette sizes
	match.
	• Have you been printing continuously or printing when
	the room temperature is high?	10
	⇒Printing operations may temporarily halt in order
	to keep the internal temperature of the printer from	90
	rising. The PRINT lamp will change to lit status at this
	time. This is not a malfunction. Please wait until the
	internal temperature of the printer goes down.
	• Has the ink in the ink cassette run out?	20
	⇒Replace the ink cassette.
Printing time is	• Printing will require additional time when printing more	10
unusually long.	than 2 sheets in succession or when the surrounding
	temperature is high.
There is a noise	• The printer makes noise when the ink and paper are	—
during printing.	being fed out during printing. This is normal.

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