Manuals / Panasonic / Communications / Answering Machine

Panasonic KX-TC1871NZB, KX-TC1871ALB operating instructions General Problem Cause and Remedy

Models: KX-TC1871NZB KX-TC1871ALB

1 96

Download 96 pages 7.65 Kb

Page 89

Ò

Problem

Cause and Remedy

While recording a greeting message, the unit starts to ring and stops recording.

³To answer the call, press (DIGITAL\SP-PHONE), or lift the handset off the base unit or press (TALK). Start again from the beginning after hanging up.

During playback, the unit starts to ring and stops playback.

³To answer the call, press (DIGITAL\SP-PHONE), or lift the handset off the base unit or press (TALK). To resume playback, press (NEW\MESSAGE) after hanging up.

The unit does not alert your pager.

³The line mode selection is incorrect. See page 18.

General

Problem

Cause and Remedy

The unit does not work. ³Check the settings (p. 14–18). ³Charge the battery fully (p. 15). ³Clean the charge contacts and charge

again (p. 16).

³Install the battery properly (p. 15, 84). ³Place the handset on the base unit and unplug the AC adaptor to reset. Plug in,

and try again.

³KX-TC1871ALB and KX-TC1871NZB are not designed to be used with rotary (pulse dialling) services.

Useful Information

89

Image 89

Panasonic KX-TC1871NZB, KX-TC1871ALB operating instructions General Problem Cause and Remedy

Contents

KX-TC1871NZB Charge the battery for about 6 hours before initial useFor your future reference Accessories includedBefore Initial Use Base Unit Location/Noise Battery ChargeFor Best Performance Contents Remote Operation with the Handset How to Use the Pause ButtonLocation of Controls Volume , Buttons Ringer Button pBase unit Recall Button pMIC Microphone p , 32 23, 38Handset Location of ControlsCommon prompts for the handset and the base unit DisplaysNo items stored 0222333444 1120A JAN.12 a3 Ann 0266667777 WaitingHandset only Recharge battery New calls 43 1=DirectoryDisplays Preparation Base unit only Answering SUN 1200AM 5 new calls Message full Connections SettingsBattery strength Installing the Battery in the HandsetDisplay prompt Battery strength Fully charged Medium Low ﬂashing Needs to be rechargedSettings Standby ModeBattery information RechargeUsing the Optional Headset Using the Belt ClipConnecting the optional headset to the handset To attach the belt clip To remove the belt clipMake sure the unit is in the standby mode Selecting the Line ModeDuring programming Programmable FunctionsProgram Ringer volume 1Program 43 1=Yes Setting the Auto Talk FeaturePoints to Talk switching Programmable FunctionsTo turn the ringer ON, press Ü or Ý in step 1Ringer volume Program 43 1=YesRinger HighWith the base unit Make sure the unit is in the standby mode³To select High preset or LOW Greeting Message Preparing the Answering System ÒTo record a greeting message Greeting record 00-00 00-12Preparing the Answering System Flash Memory Message BackupGreeting message sample To erase the recorded greeting message=Recording time 6=Pager mode 7=Home number Unit must be in the standby mode before programmingProgramming Summary for the Answering System To select the caller’s recording time , press¢=AM/PM #=Day Day and Time AdjustmentRepeat steps 1 to 6 on For Caller ID service users pTo check the day/time Recording time 3min Selecting the Caller’s Recording TimeToll saver Selecting the Number of RingsWith the Handset Making CallsIf noise interferes with the conversation To redial the last number dialled on the handsetTo dial after conﬁrming the entered number To select the receiver volumeTo redial after conﬁrming the last number dialled Backlit LCD displayWith the Base Unit Digital Duplex Speakerphone Making callsHands-free Digital Speakerphone To adjust the speaker volume 8 levels while talkingTo redial the last number dialled on the base unit To put a call on holdUseful information Simultaneous Keypad DiallingWith the Base Unit Answering CallsAuto Talk Lift the handset off the base unit and pressHow caller information is displayed when a call is received Caller ID ServicePrivate name display 0244448888SUN 1200AM 10 new calls 0 message To check the number of new callsWhile the handset is off the base unit New calls 43 1=DirectoryViewing the Caller List Using the Caller ListWith the handset Jack Smith 310P JUN.10Display meaning Calling Back from the Caller ListPress Ý or Ü repeatedly to ﬁnd the desired caller 0355566677 1120A JAN.12 a3Editing the Caller’s Phone Number Using the Caller List76543210 =Next 1=Edit 0276543210 =Next 1=EditCordless Telephone 00276543210 1120A JAN.12 √ New calls =Old =New 0276543210 1120A JAN.12 √21 4=Next Cindy Turner =Save Storing Caller List Information in the DirectoryEdit 1Save directory 43 1=Yes Enter name 21 4=Next Using the Caller List Clear Erasing Caller List Information0246813579 1220A JAN.12 √ To erase all entries in the Caller List Press Ý Next key One-Touch DiallerStoring a Phone Number in the Direct Button Talk 1234567890123456 00-00-00 Dialling the Stored Number in the Direct ButtonOne-Touch Dialler Storing Names and Numbers Directory Using the Directory1Save directory Calling pager 43 1=Yes Directory= 20 items Using the DirectoryPress Ý Next key Enter a phone number, up to 22 digits Enter name 21 4=Next Tom Jones Enter phone no 0398765432Cordless Telephone Number of times key is pressed Keys Steps for Entering Names and SymbolsIf you make a mistake while entering a name For example, to enter Tom Jones Ann 0312345678 Finding Items in the DirectoryDirectory list =Caller’s list Directory list Press Directory to enterRepeatedly until the desired item is DisplayedIndex table Dialling from the DirectoryKeys Index Frank 0234567890Enter name Jane Walker 21 4=Next 0233444555 0333444555 Editing an Item in the DirectoryJane Enter name 21 4=Next Helen Erasing an Item from the DirectoryClear? =No 1=Yes Helen 0357924680Paging the handset from the base unit Handset locator IntercomPaging the base unit from the handset Intercom Transferring a Call Using the IntercomFrom the handset to the base unit From the base unit to the handsetAutomatic Security Code Setting Special FeaturesSpecial Features How to Use the Pause ButtonFor Analog PBX Line/Long Distance Service Users For Call Waiting Service Users in New ZealandSelecting the recall time Recall ButtonRecall time 100ms Automatic Answering Operation Setting the Unit to Answer CallsMonitoring incoming calls Press ANSWER\ON to turn on the answering systemListening to only new messages Listening to MessagesListening to all recorded messages Press and hold NEW\MESSAGE until playback startsDuring playback Listening to Messages From the HandsetErasing all messages Erasing MessagesErasing a speciﬁc message Storing a Pager Number Make sure that the unit is in the standby modePager Call Enter pager no Access code, if required by your pager company, and pressPress # To conﬁrm the stored pager number Pager CallTo erase the stored pager number Repeat steps 1 through 6 on page 71. Û INTERCOM/CLEAR ÛTo turn off the pager call mode, repeat steps 1 through Setting the Unit to Call a PagerPress Summary of remote operation Remote Operation from a Touch Tone PhoneTo check the remote code Setting the Remote CodeRemote code NumberShaded boxes are voice prompts Voice MenuRemote Operation from a Touch Tone Phone New Message Playback All Message PlaybackRecording a Memo Message Erasing All MessagesDirect Remote Operation Direct commandsSkipping the greeting message Turning on the answering systemRemote Operation with the Handset Enter the desired direct commands pVoice menu To end remote operation, press RECALL/PLAYBACK³Each time you press 3, the mode will Command within 15 seconds, orVoice menu will start p Turn on or offWall Template Wall MountingTuck the telephone line cord inside Wall mounting adaptor, thenTo remove the handset holder To charge the batteryPlace the handset on Handset holder as shownBattery Replacement Adding Another Phone Clearer channel Cordless Telephone Problem Cause and RemedyBefore Requesting Help ProblemCause and Remedy Before Requesting Help Answering System Problem Cause and RemedyMessage full is ³Memory is full. Erase some, or all,General Problem Cause and Remedy Problem Cause and RemedyRecharge battery is May have been pressed when youPicked up the handset. Press For New Zealand CustomersSafety Safety InstructionsInstallations Environment PlacementMedical Safety InstructionsFor New Zealand Users Only Instructions to customer InstallationImportant Information For Australia only Service difficulties PQQX12877ZA FF0900HK0 D 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan