Before Requesting Help | Panasonic KX-TCD540AL manual

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your telephone company.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your telephone company may charge you if they attend a service call that is not due to an apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base Unit).

Problem		Possible cause	Solution	Page

The unit does not work.		• Batteries not installed	• Re-install batteries	p. 17
		properly.	properly.
		• AC adaptor of base unit	• Disconnect and then
		not connected properly.	connect AC adaptor.

Display is blank.		• Cordless handset not	• Turn on power.	p. 20
		turned on.

Cordless handset will not		• Batteries not inserted.	• Insert the 2 rechargeable	p. 17
turn on.			batteries supplied.
		• Batteries not charged.	• Place cordless handset
			on charger and connect
			AC adaptor to charger
			and AC outlet (full charge
			period 7 hrs).

Battery charge icon not		• Dirty charge contacts.	• Clean charge/battery	p. 18
counting up.			contacts and retry
			charge.
		• Charger not powered up.	• Connect AC adaptor to	p. 17
			charger and AC outlet.

icon flashes.		• Cordless handset not	• Register cordless	p. 79
		registered to base unit.	handset to base unit.
		• Cordless handset out of	• Move cordless handset
		range of base unit.	closer to base unit.
		• No power into base unit.	• Connect AC adaptor to	p. 17
			base unit and AC outlet.

Cordless handset busy		• Cordless handset out of	• Move cordless handset
tone heard when	is	range of base unit.	closer to base unit.
pressed.		• Another unit in use.	• Wait for the other user to
pressed.			complete call.
			complete call.

No dial tone.		• Telephone line not	• Insert telephone line cord	p. 17
		connected.	to network.
			• Turn power OFF then	p. 20
			ON.

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Panasonic KX-TCD540AL operating instructions Before Requesting Help

Contents

Model No. KX-TCD540AL Digital Cordless Answering System Features Before Initial Use Contents Before Initial Use Accessories specific to product type PQLV19AL Environment Battery CautionImportant Information Location Installation Instructions to customer Service difficulties Cordless Handset How to Use the Cordless Handset Soft KeysLocation of Controls Phonebook Press Middle Soft KEY How to Use the Base Unit Soft KeysBase Unit Caller ID List How to Use the Navigator Key Charger Icons above the Base Unit Soft Keys Icons above the Soft KeysIcons above the Cordless Handset Soft Keys Symbol Meaning Symbols Used for OperationsSymbols Used for Cordless Handset Operations Press Joystick Symbols Used for Base Unit Operations Symbols Used for Cordless Handset/Base Unit Operations Set DisplayHandset Display Icons Main Menu Display Base Unit Display Icons Set Connection Setting upBattery Installation Battery Charge Battery Information Replacing Batteries Power OFF Power ON/OFFPower on Selecting the Display Language Selecting the Display Language on the Base Unit Middle Soft KEY Selecting 12/24 Hour Clock Press Right Soft Setting the Date and TimeHandset Time Pre-Dialling Using the TelephoneMaking a Call Post-Dialling Answering a Call Terminating a Call Answering a CallAuto Talk Answering a Call Receiver or Headset Receiver/Speaker Volume Returning to Receiver Muting Muting Your ConversationPress Speakerphone Returning to the Conversation Key Lock OFF Key LockJoystick directly Dialling the Last Number Dialled RediallingDialling with the Redial List Press Right Soft KEY Auto Redial Recall Feature Dialling with the Redial List Dialling Pause for PBX line/long distance service users Using Caller ID Type Call Waiting and Caller ID Compatible Caller ID Caller ID ServiceStandby Mode Display Making a Call from the Caller ID List Caller ID Caller List MenuCaller ID List Menu Storing a Number in the Handset Phonebook Joystick to call Editing the Received Number for CallingCall Deleting One/All Caller ID Items Redial List Menu Storing the Number in the Handset Phonebook Editing the Dialled Number for Calling Deleting One/All Redial Items Audible Caller ID Using the PhonebookPrivate Category Feature Storing Caller Information in the Handset Phonebook Press Left Soft Press Joystick Storing Caller Information in the Base Unit Phonebook Recording Entering Names/Characters Keys Operations Selecting the Input Mode Finding Items in the Handset/Base Unit Phonebook Search Searching by Index Search ModeFor Handset Phonebook Press Left Soft KEY Press Right Soft Press Left Soft Press Right Soft Dialling from the Handset/Base Unit PhonebookSearching an Item in the Voice Tag List For Handset Phonebook Press Left Soft Select the desired item Select Edit For Base Unit Phonebook Press Left Soft Hot Key Hot KeysRegistering a Phone Number as a Hot Key Press Left Soft Deleting the Hot Key Registration Chain DialDialling with a Hot Key Tag Voice Search for the Handset PhonebookVoice Search Start recording Searching with Your Voice Deleting a Voice Tag Press Left Soft Select Recv Phonebook Phonebook CopyPhonebook Copy Select Send Phonebook Base 1st Menu 2nd Menu 3rd Menu Settings Menu ChartHandset Settings Menu Chart Base Unit Settings Menu Chart Other Option Change Base PIN Reset Base Setting the Alarm Mode Once or Daily Handset SettingsMemo Alarm Daily Setting the Alarm Off Stopping the Alarm Ringer Options Ringer No Ringer Pattern or Name Setting the Ringer Volume Selecting the Ringer Pattern for Private Ring Display Options Setting the Handset Key Tone ON/OFFSelecting the Standby Mode Display Press Joystick to Changing the Category Name Selecting the Talk Mode DisplaySetting the Private Colour Call Bar ON/OFF Setting the Direct Call NumberCall Options Select Direct Call Setting the Direct Call ON/OFF Select Direct On/Off Select Change H/S PIN Other OptionsChanging Handset PIN Personal Identification Number Changing Handset Name Auto Voice Dial ON/OFF Setting Auto Talk ON/OFFSetting the Battery Type Select Auto Voice Dial Resetting the Handset Settings Initial Settings for Cordless Handset Functions Selecting the Recall Time Base Unit SettingsSelect Call Option Select Emergency Call Setting the Emergency Call NumbersSelecting the Pause Time Emergency Call5 Storing Your Area Code Call RestrictionRestricted Code Changing the Base Unit PIN Personal Identification Number Resetting the Base Unit SettingsSelect Other Option Select Change Base Initial Settings for Base Unit Functions OFF Operations Performed with the Base Unit Press Middle Soft Delete All Follow steps 1 and 2 shown above, then Select Delete or Finding Items in the Base Unit Phonebook Dialling from the Base Unit Phonebook Type Setting the Base Unit Ringer VolumeSetting the Base Unit Ringer Pattern for External Call Call Bar ON/OFF Operating Additional Base Units Multi-Unit User OperationsOperating Additional Cordless Handsets About 3 seconds until the tone sounds Handset RegistrationPress and hold Press Joystick Cancelling a Base Unit Cancelling a Cordless HandsetSelect Setting Base Select Cancel Handset Select Cancel Base Base Unit Selection Select Select Base Cordless Handset Intercom Between Registered UnitsExample Cordless Handset 1 calls Cordless Handset Cradle or press Example Base Unit calls Cordless Handset Press Intercom Transferring a Call to Another Registered Unit Pressing Any Key Talk Example Cordless Handset 1 transfers a call to Base Unit Example Base Unit transfers a call to Cordless Handset Setting the Walkie-Talkie Mode Walkie-Talkie When Group is selected Turning the Walkie-Talkie Mode on Press Joystick Turning the Walkie-Talkie Mode ON/OFFTalking in Walkie-Talkie Mode Turning the Walkie-Talkie Mode OFF Press Joystick Setting on Press Answer on Setting OFF Setting on Press JoystickSetting OFF Press Joystick Answering System Recording Your Own Greeting Message Press Joystick Greeting MessagePlaying Back Pre-Recorded/Your Own Greeting Message Selecting the Caller’s Recording Time Playing Back a Greeting Message Press Greeting Recording Your Own Greeting MessagePlaying Back a Greeting Message Press Joystick Deleting Your Own Greeting Message Press Joystick Toll Saver When set to AutoSelecting the Number of Rings Playing All Incoming/Memo Messages Press Joystick Incoming/Memo MessagesPlaying New Incoming/Memo Messages Press Joystick Repeating a Message During Playback Clearing One Incoming/Memo Message Selecting the Receiver Volume During PlaybackStopping a Message During Playback Press Left Soft KEY Clearing All Incoming/Memo Messages Press Joystick Playing New Incoming/Memo Messages Press Playback Editing a Number for Call Press JoystickPress Joystick , Talk or Speakerphone Repeating a Message During Playback Press Left Soft KEY Stopping a Message During Playback Clearing All Incoming/Memo Messages Operation TAM Monitor Function ON/OFFEditing a Number for Call Press Middle Soft Answering System Direct Command Operation Play All Msg Turning on the Answering System Remotely Setting the Remote Code OFFRemote Operation from a Touch Tone Phone Summary of Remote Operation Direct Remote CommandsCommand Function Voice Menu Words in means a voice guidance Press Memo Recording a Memo MessageRecording Your Telephone Conversation Optional Headset Using the Belt ClipConnecting the Optional Headset to the Cordless Handset Desktop Use Desktop Use Wall Mounting Wall Template Charger unit Before Requesting Help Problem Possible cause Solution Answering System Problem Possible cause Solution Character Table Index Connections SpecificationsTechnical Information PQQX13818ZA F0903-0 For your future referenceSales Department Panasonic Australia Pty. Limited