Symptom
Cannot control the camera.
Alarm operations are not activated.
The "VIDEO LOSS" indica- tion is displayed.
The "THERMAL" indication is displayed.
The clock loses time.
The extension unit is not rec- ognized (even when con- necting the extension unit).
Check item/Remedy | Ref. Page | |
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• Is the user level of the current login user allowed to control the |
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camera? | 108 | |
Check the settings. |
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• Is the "BUSY" indication displayed on the operation panel? | Operating | |
When the "BUSY" indication is displayed on the operation | Instructions | |
panel, a user with higher priority is controlling the camera. | (PDF) | |
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• Are signals correctly supplied to the ALARM/CONTROL con- | 44, 48 | |
nector and the ALARM connector at the rear? | ||
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• Is the ALARM connector configured correctly? | 48 | |
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• Is the alarm operational mode set to "ALM"? | 72, 73, 74, 75 | |
Check the settings. | ||
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• Check if the alarm suspension is activated. | Operating | |
Reset the alarm suspension. | Instructions | |
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• Are the cameras connected correctly? | 29 | |
Check the camera connection. | ||
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• When the camera connection is correct, contact your dealer |
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since it may be possible that is caused by the cable discon- | – | |
nection or the camera malfunction. |
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• The range of ambient operating temperature is between |
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+5 °C and +45 °C {+41 °F - +113 °F}. However, the |
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"THERMAL" indication will be displayed when the recorder |
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detected the ambient temperature in excess of +40 °C |
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{+104 °F}. When the "THERMAL" indication is displayed, | 12 | |
reconsider the installation place to protect the hard disk drives |
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or take measures to keep the ambient temperature between |
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+20 °C - +30 °C {+68 °F - +86 °F}. When the "THERMAL" |
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indication is displayed frequently, contact your dealer. |
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• Is the |
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Operate the recorder for 48 hours or more to charge the built- | 12 | |
in battery. |
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• Is the |
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The | 12 | |
replacement. (The | ||
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depending on the use condition.) |
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• Make sure that the connection cable provided with the exten- | 33 | |
sion unit is being used. | ||
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• Make sure that the connection cable is not loose. | 33 | |
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