Troubleshooting
Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not described below.
Symptom
Cannot access from the browser.
Cause/solution
•Is the LAN cable (category 5) firmly connected to the network connector on the rear of the camera?
•Is the link LED right by the network connector lit? When it is not lit, connection to a LAN may not be established or a network may be not working correct- ly. Check if the cables have any contact failure or if the wiring is correct or not.
•Are the set IP addresses valid?
•Are you accessing the wrong IP address? Check the connection as follows:
With the Windows command prompt, > ping "IP address of the camera"
When the
If not, proceed either of the following.
•Restart the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart.
•Restart the camera while holding the [INITIAL SET] button on the rear of the camera. The cam- era will be initialized and the IP address will return to the default setting "192.168.0.10".
After the camera is initialized, access the camera and set the IP address again. (When the camera is initialized, all the settings of the camera previ- ously configured on the setup menus will be initial- ized.)
Reference
pages
Installation
Guide
Installation
Guide
58
–
68
71
