Appendix A • PC Meter Connect™Desktop App.
Troubleshooting
IMPORTANT:
•When using PC Meter Connect™, disconnect the analog line to your mailing machine.
•If you want to use the analog phone line method of connecting to the Data Center, unplug the USB cable from the back of the machine, then connect the analog phone line.
•If you have virus checking/firewall software installed on your PC (e.g., Norton, McAfee, etc.), please check your settings to ensure that FTP downloads are allowed. If FTP downloads are restricted, this will interfere with your machine downloading in- formation from the Pitney Bowes Data Center when using PC Meter Connect™. If necessary, contact your network/IT adminis- trator to confirm the proper settings.
•If you install PC Meter Connect™ on a PC with other Pitney Bowes applications, you will need to exit PC Meter Connect™ before you can use the other Pitney Bowes applications. Sim- ply
SV61983 Rev. G |
