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| 10 • Troubleshooting |
Blank Display |
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Symptom | Cause | Solution |
Power lamp is | No power coming | Check that: |
not lit on the | into machine | • power cord is plugged into both |
machine |
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| mailing machine base and wall | |
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| outlet |
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| • power cord is not connected to a |
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| switched wall outlet, power strip, |
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| or surge protector |
Power lamp is | Machine in sleep | Press any key to "awaken" it. |
yellow on the | mode |
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machine |
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Display Difficult to Read
You can adjust the LCD display contrast if necessary.
1.Press Menu.
2.Use the Review keys to scroll to "Change setup" and press Enter/ yes.
3.Use the Review keys to scroll to "Change display contrast?" and press Enter/yes.
4.Select the contrast you want using the keypad.
5.Press Clear/Back to return to the main screen.
Printing is Incomplete, Streaked, or Poor Quality
You may need to clean the printer nozzles to fix the printing problem.
1.Press Menu.
2.Use the Review keys to scroll to "Use ink functions?" and press
Enter/yes.
3.Use the Review keys to scroll to "Clean printer nozzles?" and press Enter/yes. A "Preparing ink Please wait..." message dis- plays as the machine performs its cleaning.
5.When prompted, insert an envelope or tape sheet into the machine.
6.At "Is test pattern OK" prompt, press Enter/yes. If the printing did not improve, you may need to replace the cartridge or print head (see Section 7 - Ink Maintenance).
SV61983 Rev. G |
