Pitney Bowes SV61983 manual Troubleshooting, Press Clear/Back C

10 • Troubleshooting

Error Messages

Message	Description	Action
Connection Lost	Connection made but lost	Press Clear/Back (C); try
	before transaction com-	again in a few minutes.
	pleted.	If problem persists call
		Pitney Bowes (see Pitney
		Bowes Contact List at the
		start of this guide).
Inspection Due	This message displays if	Perform a refill procedure
Inspection Re-	a refill has not been per-	or check amount avail-
quired	formed in 90 days. After	able to download.
	120 days, postage cannot
	be printed until a refill/or
	balance check.
No dial tone	Analog phone line not con-	Connect analog phone
	nected to machine.	line to machine.
Not Enough	Insufficient postage. Post-	Select a lower postage
Funds	age amount exceeds	amount. Perform a funds
	maximum funds available	refill to add funds to the
	in system.	system.
Refill failed: xxxx.	A failure occurred during	Call Pitney Bowes (see
Contact Pitney	a refill.	Pitney Bowes Contact
Bowes.		List at the start of this
		guide).
Refill Too High	Refill amount entered is	Press Clear/Back (C).
	more than the maximum	Repeat refill procedure
	the machine will allow.	with a smaller postage
		amount.
Error P20XX	Meter error codes without	Press Clear/Back (C).
Error P21XX	descriptions	If nothing happens in 5
Error E25XX		seconds, turn off ma-
Error E22XX		chine; wait 15 seconds,
Printer fault		and then turn on ma-
P2BXX		chine. If problem per-
		sists, call Pitney Bowes
		(see Pitney Bowes Con-
		tact List at the start of
		this guide).

10-2 SV61983 Rev. G