Line one lists the printer model number (M9825) and line two gives the version of software in the printer.

P r i n t i n g a Te s t L a b e l

1.From the Diagnostics Menu, press l or r until you see

 

DIAGNOSTICS

 

l

User Diag

r

2.Press Enter/Pause and r until you see

USER DIAG

lTest Label

3.Press Enter/Pause. The following test labels print.

The first label shows the printer’s configuration by packet (A-G). The second label shows the model number, software version, stock count, voltage, print contrast, printhead resistance, number of bad dots, and installed options. This information will help Technical Support diagnose the problem. Refer to the optional Packet Reference Manual for more information about the test label.

You can also print a test label by pressing l and r at the same time. Hold for one second and release. If test labels do not print, call Technical Support.

10-2Using Diagnostics

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Paxar 9800 Series manual I n t i n g a Te s t L a b e l, User Diag