Pioneer DRM-604X, DRM-602X Troubleshooting IBM-PCDOS/WINDOWS Installation, Appendix A Troubleshooting IBM- PC DOS / WINDOWS Installation

Appendix A Troubleshooting IBM- PC DOS / WINDOWS Installation

Troubleshooting IBM-PC DOS/WINDOWS Installation

If the Pioneer CD-ROM Changer does not respond after running through the Operations Check on page 3-7 of this Software Installation Guide, note any error messages that may appear in the Inquiry ID line on boot up.

Error messages and how to correct them are described on individual pages of this Appendix as indicated below. If you do need to call for Pioneer End-User CD-ROM Technical Support (See Appendix E for Pioneer Technical Resource Numbers), please be prepared to describe any error messages and the contents of the CONFIG.SYS and AUTOEXEC.BAT files in your system. This will help Pioneer Industrial Representatives solve your problem more quickly.

1. Driver Error Messages		page #
•	SCSI interface card can’t communicate with drive.........................................	A-2
•	Timeout during selection phase.......................................................................	A-4
•	Timeout waiting for initial bus free phase
	status phase or data phase ............................................................................	A-5
•	Characters on the Inquiry “ID=0” line are jumbled ........................................	A-5
• The “Inquiry ID=0 Pioneer CD-ROM DRM-xxxX” line is blank..................		A-6
2. MSCDEX Error Messages
• CDR101 Not Ready Reading Drive D ............................................................		A-7
• CDR 103 Disk is not ISO 9660 or High Sierra ...............................................		A-8
• Device Driver Not Found ................................................................................		A-8
• Incorrect DOS Version....................................................................................		A-9
3. DOS Error Message
•	Invalid Drive Specification .............................................................................	A-9
4. Hardware Issues. What to do if.......
•	The cartridge will not eject from the Minichanger .......................................	A-10
•	The drive always inserts the first or the same disc, no matter
	which disc the software has been instructed to use....................................	A-10
•	The BUSY light flashes at one-second intervals and the drive
	does not respond to commands ..................................................................	A-11
•	Boot problems or the unit only accesses Drive D .........................................	A-11

Owner’s Manual / Software Driver Installation Guide A-1