Appendix A Troubleshooting IBM- PC DOS / WINDOWS Installation

SCSI interface card can’t communicate with drive

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This means the device driver was not able to locate the proper SCSI interface card in the PC.

5. Power down the computer, disconnect the cable from the back of

the PC and restart the computer. If you still get the same message, “SCSI host adapter can’t communicate with drive”, after you boot up, the interface card may be conflicting with another board in the computer. Refer to the interface card documentation and change the jumpers on card. If the error changes to “Time Out During Selection Phase”, you may have a bad cable or a poor connection. Re-seat the cable or change it and try again.

6. There could be a conflict with another board installed in the computer. The Future Domain SCSI interface card is a memory mapped board and can be mapped into four different addresses (the C000 and D000 memory segments). See Installation Manual packaged with the interface card for information on changing jumper addresses.

7. If using a memory manager such as 386^MAX, QEMM, EMM.SYS (or something with a similar name), make sure that the memory manager has excluded the memory range used by the Future Domain interface card.

Check your memory manager instructions for the details on this. Type this into the Config.SYS after the line that calls the memory manager:

EXCLUDE =C800-C9FF or RAM=C800-C9FF.

It is a good idea to do this even if no problems are evident.

8. Check whether a 16 bit VGA card is installed in the computer. A 16 bit VGA card may conflict with all four Future Domain Memory addresses. Set the VGA card to 8 bit mode.

10. The interface card or the slot for it in the PC may be malfunctioning. Try placing the SCSI interface card in a different expansion slot in the computer. If you are still having problems, try replacing the interface card.

Owner’s Manual / Software Driver Installation Guide

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