Remote control, USB interface, Additional information

Additional information

SymptomRemedy

When playing certain discs, none of the receiver’s format indicators light.

•The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on what audio tracks are recorded on the disc.

When playing a disc with the	• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 32).
listening mode set to Auto	• If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is
Surround, the 2PL II or Neo:6	not a malfunction. Check the disc packaging for details about the audio tracks available.
indicator lights on the receiver.

During playback of a Surround	• The source may be Dolby Surround EX/DTS-ES software, but it has no flag to indicate it is 6.1
EX or DTS-ES source on the	compatible. Set to SBch ON (see Using surround back channel processing on page 33), then switch
SBch AUTO setting, the EX	to the THX Surround EX or Standard EX listening mode (see Listening in surround sound on page 29).
and ES indicators don’t light, or
the signal is not properly
processed.

During playback of DVD-Audio,	• This will occur when playing DVD-Audio material over the HDMI connection. This is not a
the display shows PCM.	malfunction.

Remote control

Symptom	Remedy
Cannot be remote controlled.	• Try replacing the batteries in the remote control (see Loading the batteries on page 7).
	• Be sure to operate within 7 m and a 30º angle of the remote sensor on the front panel (see
	Operating range of remote control unit on page 25).
	• Check that there are no obstacles between the receiver and the remote control.
	• Make sure that there is no fluorescent or other strong light shining on to the remote sensor.
	• Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this
	receiver’s sensor on page 77).

Other components can’t be	• If the battery ran down, the preset codes may have been cleared. Re-enter the preset codes.
operated with the system	• The preset code may be incorrect. Redo the procedure for entering preset codes.
remote.

The SR cable is connected, but	• Reinsert the SR cable, making sure it’s connected to the right jack (see Using this receiver with a
the connected components	Pioneer flat screen TV on page 60).
can’t be operated with the	• Make sure that there is an analog or HDMI connection between the units. This is necessary for the
remote.	SR feature to work.
	• Check that the other component is made by Pioneer. The SR feature only works with Pioneer
	equipment.

Symptom	Remedy
USB mass storage device is	• Try switching the receiver off, then on again.
not recognized by the receiver.	• Make sure you have completely inserted the USB connector to this receiver.
	• Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not supported).
	• USB devices with an internal USB hub are not supported.

USB ERROR3 shows in the	• If this message continues to appear after going through all the checks in Important on page 53 of
display when connecting a	Connecting a USB device, take the unit to your nearest Pioneer authorized service center or your
USB device.	dealer for servicing.

Can’t play audio files.	• The WMA or MPEG-4 AAC files were recorded using DRM (digital rights management), or the bit
	rate/sampling rate is not compatible (see Compressed audio compatibility on page 54). This is not a
	malfunction.