Polycom 8030, 8020, 1725-36038-001 manual Diagnostics Enabled, Screen

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Diagnostics Enabled

Diagnostics is used to evaluate the overall quality of the link between the handset, AP, and infrastructure side equipment, such as IP PBX, SpectraLink 8000 SVP Server, and gateways. Unlike Site Survey, Diagnostics is used while the functional code is running, and during a call.

When Diagnostics is enabled in the Admin menu, the handset can display diagnostic screens any time it is in active mode.

The display of information is instigated by pressing the Nav◄ or Nav► key. Only four of the diagnostic counters listed below can be shown at a time. Pressing the Nav keys multiple times will cycle through the various counters and the normal off-hook (IP-PBX) display. The numeric icon at the top of the display indicates what screen number is being displayed. For example: The first time the Nav key is pressed, the 1 icon is shown, and the first four counters are displayed. The next time it is pressed, the 2 icon is shown, and the next four counters are displayed. The counters will be cycled through in this fashion until there are no more counters to be displayed. After all the counters have been displayed, the screen returns to the normal off-hook IP-PBX screen.

The information provided by Diagnostics includes:

Screen 1

•Missed receive packet count since power up (MissedRcvCnt)

•Missed transmit packet count since power up (MissedXmtCnt)

•Receive retry count since power up (RxRetryCount)

•Transmit retry count since power up (TxRetryCount)

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76 PN: 1725-36038-001_B.doc