SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Message

Description

Action

DL Not On Sector

Handset software download files are

Download new software from the

 

incorrect or corrupted.

Polycom website per Software

 

 

Maintenance.

DO NOT POWER

The handset is in a critical section of

None. Do not remove the Battery Pack

OFF

the software update.

or attempt to power off the phone while

 

 

this is displayed. Doing so may require

 

 

the handset inoperable.

Duplicate IP

The handset has detected another

If using DHCP, check that the DHCP

 

device with its same IP address.

server is properly configured to avoid

 

 

duplicate addresses.

 

 

If using Static IP, check that the

 

 

handset was assigned a unique

 

 

address.

Erase Failed

Download process failed to erase the

Operation will retry but may eventually

 

memory in the handset.

report the error "int. error: 0F" Power

 

 

cycle the handset.

Erasing Memory

Handset has determined that a

None. When the progress bar fills the

 

download should occur and is erasing

display line the erase operation is

 

the current software from memory.

complete.

 

 

Do not turn the handset off during this

 

 

operation.

Files Too Big

Handset software download files are

Download new software from the

 

incorrect or corrupted.

Polycom website per Software

 

 

Maintenance.

Flash Config Error

Handset internal configuration is

Perform "Restore Defaults" operation

 

corrupt.

via administrator menus (or re-program

 

 

with Configuration Cradle).

Initializing …

The handset is performing power-on

None. This is informational only.

 

initialization.

 

Initializing SIP

The handset is performing a power-on

None. This is informational only.

 

initialization of the SIP application.

 

 

The phone is initializing its data

 

 

structures and attempting to access

 

 

the SIP TFTP server and download the

 

 

SIP configuration files.

 

Internal Err. # #

The handset has detected a fault from

Record the error code so it can be

 

which it cannot recover.

reported.

 

 

Turn the handset off then on again.

 

 

If error persists, try registering a

 

 

different handset to this telephone port.

 

 

If error still persists, contact Polycom

 

 

Technical Support and report the error.

Multiple GW Res

More than one SpectraLink 8000 SVP

Caused by two or more handsets

 

Server has responded.

sharing the same IP address. Assign

 

 

unique IP addresses to each handset.

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Polycom 1725-36038-001, 8020, 8030 manual Do not Power