Diagnostic Tools
Syslog Mode
A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be found with DHCP option 7 if the handset is using DHCP. If static addresses are configured, the syslog server’s IP address can be configured statically in the Admin menu.
If the syslog server address is blank (000.000.000.000 or 255.255.255.255) or the handset is using DHCP and no option 7 is received from the DHCP server, the handset will not send any syslog messages.
Admin menu options:
•*Disabled – turns syslog off.
•Errors – causes the handset to log only events that we consider to be an error (see below).
•Events – logs all errors plus some other interesting events (see below).
•Full – logs all the above plus a running stream of other quality information (see below).
The table below lists the syslog messages and which level of logging will produce them:
Message type |
| Errors |
Failed Handoff |
| Yes |
Successful Handoff |
| No |
|
| |
Security Error | Yes | |
Call Start/End |
| No |
Audio stats |
| No |
|
|
|
Audio error threshold exceeded |
| Yes |
Radio stats |
| No |
Radio error threshold exceeded |
| Yes |
|
|
|
Error Handling Mode |
| Yes |
Events | Full |
Yes | Yes |
Yes | Yes |
|
|
Yes | Yes |
Yes | Yes |
No | Yes (every 5 secs) |
|
|
Yes | Yes |
No | Yes (every 5 secs) |
Yes | Yes |
|
|
Yes | Yes |
PN: | 79 |
