10

Software Maintenance

The SpectraLink 8020/8030 Wireless Telephones use proprietary software programs written and maintained by Polycom Corporation. The software versions that are running on the handsets can be displayed during power on by holding down the END button. Firmware Version is also an option on the Config menu.

Polycom Customer Service or an authorized dealer will provide information about software updates and how to obtain the software (for example, downloading from a website).

Upgrading Handsets

After software updates are obtained from Polycom, they must be transferred to the appropriate location in the LAN to update the code used by the handsets.

SpectraLink 8020/8030 Wireless Telephones allow over-the-air transfer of software updates from the designated TFTP server to the handsets. The downloader function in the handset checks its software version every time the handset is turned on. If there is any discrepancy the handset immediately begins to download the update.

Normal Download Messages

 

When the handset is powered on, it displays a series of messages

 

indicating that it is searching for new software, checking the versions,

 

and downloading. The normal message progression is:

 

 

Message

Description

Checking Code

Handset is contacting the TFTP server to determine if it has a newer version of

 

software that should be downloaded.

Erasing Memory

Handset has determined that a download should occur and is erasing the current

 

software from memory. This message also displays a progress bar. When the

 

progress bar fills the display line the erase operation is complete.

PN: 1725-36038-001_B.doc

85

Page 85
Image 85
Polycom 8030, 8020, 1725-36038-001 Software Maintenance, Upgrading Handsets, Normal Download Messages, Message Description