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Polycom IP 670 manual Using the SoundPoint IP Color Expansion Module

Models: IP 670

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Using the SoundPoint IP Color Expansion Module

This chapter provides basic installation and operating instructions and information for obtaining the best performance with the Polycom® SoundPoint IP Color Expansion Module.

Each SoundPoint IP Color Expansion Module enhances the user interface of the SoundPoint IP 670 phone with a high-resolution graphic display and 14 Line Keys that can be automatically configured as a line, call appearance, speed dial, or busy lamp field. Up to three SoundPoint IP Color Expansion Modules can be connected to the SoundPoint IP 670 phone to provide a productivity-enhancing solution for users who manage and monitor multiple simultaneous telephone calls on a daily basis.

This topics include:

•Connecting the SoundPoint IP Color Expansion Module

•Features of the SoundPoint IP Color Expansion Module

•Adjusting the Display Contrast

•Adjusting the Backlight Intensity

•Placing Calls

•Answering Calls

•Assigning Speed Dial Keys

•Using the Busy Lamp Field

To customize your phone, refer to Customizing Your Phone on page 2-1. To read about the phone’s basic features, refer to Using the Basic Features of Your Phone on page 3-1. To read about the phone’s advanced features, refer to Using the Advanced Features of Your Phone on page 4-1.

If you require additional information or assistance with the Color Expansion Module, contact your system administrator.

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Polycom IP 670 manual Using the SoundPoint IP Color Expansion Module

Contents

Polycom SoundPoint IP 670 Phone User Guide Trademark Information Following sections are new for this edition Changes to This GuideEdition User Guide for the SoundPoint IP 670 Desktop Phone Contents Using the Advanced Features of Your Phone Using the Basic Features of Your PhoneTroubleshooting Your Phone Using the SoundPoint IP Color Expansion ModuleUser Guide for the SoundPoint IP 670 Desktop Phone Viii Getting Started with Your Phone Features of your SoundPoint IP 670 phone are Features of Your PhoneDescription With a single press Description Icon Description If you want to Then do this Using the Navigation KeysBefore You Use Your Phone To navigate menus and enter data, use these tipsInformation Status Cleaning the LCD GlassRegistering Your Phone Using the Polycom Web Configuration UtilityRemotely with the Polycom Web Configuration Utility You can perform using your phone’s menu systemFactory default password for a User is User Guide for the SoundPoint IP 670 Desktop Phone Changing the Appearance of the Time and Date Configuring Basic SettingsPress Changing the Display ContrastChanging the Backlight Intensity Select Settings Basic ContrastSelect Maximum Intensity Select Backlight Idle IntensityEnabling Headset Memory Mode Changing the Backlight TimeoutSelect Settings Basic Backlight Timeout Select Settings Basic Preferences Headset Headset Memory Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Ring Type Select Settings Basic Preferences Headset Analog HeadsetSelecting the Ring Type Changing the Audible Ringer Select Settings Basic Preferences Audible RingerChanging the Language Select Settings Basic Preferences LanguageSoundPoint IP 670 phone supports many languages Select Background Prioritize Background Select Settings Basic Preferences BackgroundChanging the Graphic Display Background Scroll to highlight the background you wantPress the Save soft key to accept your changes Select Settings Basic Preferences Label ColorChanging the Soft Key Label Color Reflects your changesManaging Call Lists Adjusting the VolumeMuting the Microphone Managing Contacts Select Contact Directory Adding ContactsDo one of the following Search for the contact Select Corporate DirectoryDeleting Contacts Editing ContactsPlacing Calls to Contacts Searching for Contacts User Guide for the SoundPoint IP 670 Desktop Phone Distinguishing Calls Managing Incoming CallsRing type Are immediately sent to your voice mail Rejecting CallsDiverting Calls System Customizations Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Duration and destination Answering When in Another Call Redialing Numbers Ending CallsPlacing Calls on Hold Hosting Conference Calls Setting Up Conference CallsCall the first party Confrnc soft key again Managing Conference Calls To manage a conference call Using the Basic Features of Your Phone Adding Parties to Conference Calls After the new party answers, press the Join soft key Joining ConferencesPress the New Call soft key Place a call to a new partyAfter you exit the conference Transferring CallsSplitting Conference Calls Ending Conference CallsPerforming a Consultative Transfer Forwarding Calls Static Forwarding To disable call forwarding Enabling Do Not Disturb Press again Assigning Speed Dial KeysTo assign a new speed dial key Messages are waiting at the message center Using Voice MailIndicator icon indicates voice mail messages on that line Mail is saved in a centralized locationPress Settings Advanced About Your User PasswordLocking and Unlocking the Phone Your phone is locked Settings Basic Lock PhoneLocking and Unlocking Your Phone Press the Lock soft keyCalling and Answering from a Locked Phone Logging Into Phones Settings, even as you temporarily change work areasYour personal phone settings no longer display Passwords are preset at the factory to the numeralsFrom the home screen, do one of the following Placing Calls from Phones that are in the Logged Out State Log in to any phone on your network Changing Your User PasswordUser Guide for the SoundPoint IP 670 Desktop Phone Using Multiple Call Appearances Using the Advanced Features of Your PhoneUser Guide for the SoundPoint IP 670 Desktop Phone Do one of the following Press Using Buddy ListsUpdating Your Presence Settings Select Features Presence My StatusManaging Buddies Recording a Call User Guide for the SoundPoint IP 670 Desktop Phone During a call, press the More soft key Recording CallsAvailable from This section includes information onRecording Conferences Press the Pause soft key Appears when you pause recording Pausing and Resuming RecordingPlaying Back a Recorded Call Browsing Recorded Calls Select Features Removable Storage Media Browse RecordingsPlaying Back Recorded Calls Answering a Call While Playing Back Recorded Calls If you were listening to the file through the headset, press Broadcasting Messages Using Push-to-Talk and Group PagingSending PTT Broadcasts Push-to-Talk ModePress the Talk soft key to select a channel to broadcast on Receiving PTT Broadcasts Receiving PTT Broadcasts During Active Calls Receiving PTT Broadcasts When You’re Not in an Active CallEnding PTT Broadcasts Updating Channel Subscriptions Sending Pages Group Paging ModeTo send a page, press the Paging soft key Receiving Pages Receiving Pages When You’re Not in an Active CallReceiving Pages During Active Calls Handset or press the Headset key, you’ll hear a dial tone Same volume, until you adjust itDefault paging group Hear anything. This behavior is similar to a phone callUpdating Paging Group Subscriptions Updating Your Phone’s Configuration Accessing Features with Your Login CredentialsRestarting Your Phone User Guide for the SoundPoint IP 670 Desktop Phone Using the SoundPoint IP Color Expansion Module Connecting the SoundPoint IP Color Expansion Module Features of the SoundPoint IP Color Expansion Module are Features of the SoundPoint IP Color Expansion ModuleAdjusting the Backlight Intensity Adjusting the Display ContrastPlacing Calls To assign a new speed dial key Using the Busy Lamp Field User Guide for the SoundPoint IP 670 Desktop Phone Troubleshooting Your Phone Symptom Problem Corrective Action Power and StartupControls Lines Line Information. From Access to Screens and SystemsThen select Status Network Calling Settings Basic PreferencesHeadset Echo Cancellation AudioSettings Basic Ring Type Menu Basic SettingsPreferences Audible Ringer Contrast on DisplaysProductivity Suite Testing Phone HardwareStatus Licenses User Guide for the SoundPoint IP 670 Desktop Phone Governing Law Service AgreementsWarranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralAustralia Hearing Aid Compatibility HAC Safety and Compliance CE and Vcci MarkOperating Ambient Temperatures Russian Compliance SoundPoint IPKorean Compliance Echo CancellationUse of IP Networks through the Pstn Use of Voice Compression through the PstnUser Guide SoundPoint IP Safety Notices End-User License Agreement for Polycom Software Support Services Limitation of Liability Phone Miscellaneous