Polycom IP 670 Using the Basic Features of Your Phone, Using the Advanced Features of Your Phone

User Guide for the SoundPoint IP 670 Desktop Phone

Deleting Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17 Placing Calls to Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18 Searching for Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19 Managing Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22 Diverting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23 System Customizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24

3 Using the Basic Features of Your Phone . . . . . . . . . . . . . . . 3–1

Placing Calls	. 3–2
Answering Calls	. 3–4
Ending Calls	. 3–7
Redialing Numbers	. 3–7
Placing Calls on Hold	. 3–8
Hosting Conference Calls	. 3–9
Setting Up Conference Calls	. 3–9
Managing Conference Calls	3–11
Adding Parties to Conference Calls	3–14
Joining Conferences	3–15
Splitting Conference Calls	3–16
Ending Conference Calls	3–16
Transferring Calls	3–16
Forwarding Calls	3–18
Enabling Do Not Disturb	3–21
Assigning Speed Dial Keys	3–22
Using Voice Mail	3–24
Locking and Unlocking the Phone	3–25
About Your User Password	3–25
Locking and Unlocking Your Phone	3–26
Calling and Answering from a Locked Phone	3–27
Logging Into Phones	3–28
Logging In and Out of a Phone	3–28
Placing Calls from Phones that are in the Logged Out State	3–30

4 Using the Advanced Features of Your Phone . . . . . . . . . . . 4–1

Using Multiple Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Using Buddy Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Updating Your Presence Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Managing Buddies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

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