Answering When in Another Call | Polycom IP 670 specs

User Guide for the SoundPoint IP 670 Desktop Phone

	To answer a call using the Hands-Free Speakerphone:
Note
Note	If “Handsfree mode disabled” appears on the graphic display after you press the
	speakerphone key, your system administrator has disabled the speakerphone on
	your phone.

>>Do one of the following:

—Press .

— With the handset on-hook, press	(next to the
flashing green status indicator).

—Press the Answer soft key.

To answer a call using the headset:

>>Press .

If Headset Memory Mode is activated, press	or the
Answer soft key.

Answering When in Another Call

If you have an active call, and an incoming call arrives:

•Regardless of line configuration:

—You may hear a call waiting tone.

The line with the incoming call will display the incoming call icon.

—Press

or the Hold soft key to put the original call on hold.

The incoming call will be displayed at the top of the call screen and the phone will ring.

Press the Answer soft key or the flashing green line key to answer the call.

•If your phone is configured for a single Line Key per phone line:

—The incoming call will be shown in the call list below the active call.

—Scroll down to the incoming call, and press the Answer soft key or the line key to answer it.

•If your phone is configured for a multiple Line Key per phone line:

—The line key below the active call will flash green to signal the incoming call.

To see information about the caller, hold down the flashing line key for at least two seconds.

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Polycom IP 670 manual Answering When in Another Call

Contents

Polycom SoundPoint IP 670 Phone User Guide Trademark Information Changes to This Guide Following sections are new for this editionEdition User Guide for the SoundPoint IP 670 Desktop Phone Contents Using the Basic Features of Your Phone Using the Advanced Features of Your Phone Using the SoundPoint IP Color Expansion Module Troubleshooting Your Phone User Guide for the SoundPoint IP 670 Desktop Phone Viii Getting Started with Your Phone Features of Your Phone Features of your SoundPoint IP 670 phone areDescription With a single press Description Icon Description Using the Navigation Keys Before You Use Your PhoneTo navigate menus and enter data, use these tips If you want to Then do this Cleaning the LCD Glass Information Status Using the Polycom Web Configuration Utility Remotely with the Polycom Web Configuration UtilityYou can perform using your phone’s menu system Registering Your Phone Factory default password for a User is User Guide for the SoundPoint IP 670 Desktop Phone Configuring Basic Settings Changing the Appearance of the Time and Date Changing the Display Contrast Press Select Settings Basic Contrast Changing the Backlight Intensity Select Backlight Idle Intensity Select Maximum Intensity Changing the Backlight Timeout Enabling Headset Memory ModeSelect Settings Basic Backlight Timeout Selecting the Correct Headset for Electronic Hookswitch Select Settings Basic Preferences Headset Headset Memory Select Settings Basic Preferences Headset Analog Headset Select Settings Basic Ring TypeSelecting the Ring Type Select Settings Basic Preferences Audible Ringer Changing the Audible Ringer Select Settings Basic Preferences Language Changing the LanguageSoundPoint IP 670 phone supports many languages Select Settings Basic Preferences Background Changing the Graphic Display BackgroundScroll to highlight the background you want Select Background Prioritize Background Select Settings Basic Preferences Label Color Changing the Soft Key Label ColorReflects your changes Press the Save soft key to accept your changes Adjusting the Volume Managing Call ListsMuting the Microphone Managing Contacts Adding Contacts Select Contact Directory Do one of the following Select Corporate Directory Search for the contact Editing Contacts Deleting Contacts Placing Calls to Contacts Searching for Contacts User Guide for the SoundPoint IP 670 Desktop Phone Managing Incoming Calls Distinguishing CallsRing type Rejecting Calls Are immediately sent to your voice mail Diverting Calls System Customizations Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Duration and destination Answering When in Another Call Ending Calls Redialing Numbers Placing Calls on Hold Setting Up Conference Calls Hosting Conference CallsCall the first party Confrnc soft key again Managing Conference Calls To manage a conference call Using the Basic Features of Your Phone Adding Parties to Conference Calls Joining Conferences Press the New Call soft keyPlace a call to a new party After the new party answers, press the Join soft key Transferring Calls Splitting Conference CallsEnding Conference Calls After you exit the conference Performing a Consultative Transfer Forwarding Calls Static Forwarding To disable call forwarding Enabling Do Not Disturb Assigning Speed Dial Keys Press again To assign a new speed dial key Using Voice Mail Indicator icon indicates voice mail messages on that lineMail is saved in a centralized location Messages are waiting at the message center About Your User Password Press Settings AdvancedLocking and Unlocking the Phone Settings Basic Lock Phone Locking and Unlocking Your PhonePress the Lock soft key Your phone is locked Calling and Answering from a Locked Phone Settings, even as you temporarily change work areas Your personal phone settings no longer displayPasswords are preset at the factory to the numerals Logging Into Phones From the home screen, do one of the following Placing Calls from Phones that are in the Logged Out State Changing Your User Password Log in to any phone on your network User Guide for the SoundPoint IP 670 Desktop Phone Using the Advanced Features of Your Phone Using Multiple Call Appearances User Guide for the SoundPoint IP 670 Desktop Phone Using Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Do one of the following Press Managing Buddies Recording a Call User Guide for the SoundPoint IP 670 Desktop Phone Recording Calls Available fromThis section includes information on During a call, press the More soft key Recording Conferences Pausing and Resuming Recording Press the Pause soft key Appears when you pause recording Playing Back a Recorded Call Select Features Removable Storage Media Browse Recordings Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Broadcasting Messages Using Push-to-Talk and Group Paging If you were listening to the file through the headset, press Push-to-Talk Mode Sending PTT Broadcasts Press the Talk soft key to select a channel to broadcast on Receiving PTT Broadcasts Receiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT Broadcasts During Active Calls Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending Pages To send a page, press the Paging soft key Receiving Pages When You’re Not in an Active Call Receiving PagesReceiving Pages During Active Calls Same volume, until you adjust it Default paging groupHear anything. This behavior is similar to a phone call Handset or press the Headset key, you’ll hear a dial tone Updating Paging Group Subscriptions Accessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your Phone User Guide for the SoundPoint IP 670 Desktop Phone Using the SoundPoint IP Color Expansion Module Connecting the SoundPoint IP Color Expansion Module Features of the SoundPoint IP Color Expansion Module Features of the SoundPoint IP Color Expansion Module are Adjusting the Display Contrast Adjusting the Backlight Intensity Placing Calls To assign a new speed dial key Using the Busy Lamp Field User Guide for the SoundPoint IP 670 Desktop Phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems Lines Line Information. FromThen select Status Network Settings Basic Preferences Headset Echo CancellationAudio Calling Menu Basic Settings Settings Basic Ring TypePreferences Audible Ringer Displays Contrast on Testing Phone Hardware Productivity SuiteStatus Licenses User Guide for the SoundPoint IP 670 Desktop Phone Service Agreements Governing Law Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral Modifications Safety and Compliance CE and Vcci Mark Operating Ambient TemperaturesRussian Compliance SoundPoint IP Australia Hearing Aid Compatibility HAC Echo Cancellation Use of IP Networks through the PstnUse of Voice Compression through the Pstn Korean Compliance User Guide SoundPoint IP Safety Notices End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous Phone